2022 Chrysler Pacifica Hybrid power train problems

“The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at undisclosed speeds, the transmission unexpectedly downshifted, with the image of a turtle displayed, and the message "Vehicle Speed May Be Limited" was displayed. The contact pulled over and waited for several minutes before restarting the vehicle. The vehicle was taken to two dealers to be diagnosed; however, the contact was not provided the diagnostic results by the dealers. The vehicle was not repaired. Upon investigation, the contact discovered NHTSA Action Number: PE22008 (Power Train); for which an investigation was launched by the NHTSA to address the failure. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 37,000.”

“this weekend my wife was driving my kids home from out of town and was on the highway when she got a warning that said "Stop Safely, Vehicle will shut off soon". we were able to get home and I scheduled the van to be looked at by the dealership. today the dealership was able to look at the van and told me that the code while stored as no longer showing as active and that they could not help me. they told me the best thing for me to do was to continue driving and bring it back when the warning comes back, or the vehicle does completely lose power. I tried to explain to them my understanding of the situation, that there were issues with vans stopping unexpectedly and suddenly in a way that was unsafe. the recall (03A/NHTSA 23V-010) was not a fix to the underlying issue but merely provided ample warning to safely get the van off the road. I feel like the instructions I was given are a direct disregard for the recall in place. basically ignoring the warning that was put in place and asking me to continue driving until the event that triggered the recall happens anyway. This all seems to be confirmed by the NHTSA investigation that was started February of last year…”

“While driving on the interstate in heavy traffic car displayed "Stop Safely - Vehicle will shut off soon" power was reduced and van started slowing down. Turning the vehicle off and on again cleared the problem. Dealer installed a software update and informed us the issue was corrected. Problem persists, happened again at interstate speeds in traffic. Vehicle is now again in the shop for diagnosis.”

“Driving on the freeway going roughly 70 MPH, on electrical power, and several instances (XXX, XXX, XXX, XXX, XXX) the dashboard displayed 'Stop Safely, Vehicle will Shut Off Soon' with a red turtle icon, also known as Limp Mode. In all instances we were able to safely maneuver over to the shoulder, turn off the engine for 1-2 minutes, and turn the vehicle back on. In most instances, the Check Engine light remained for a period of time (sometimes just a few hours, others a day). I have taken the vehicle in to 2 separate Chrysler dealerships. The first at CDJR of Los Angeles, who sent a STAR team and was unable to diagnose/replicate the issue, so they claim the issue had been solved. The second at CDJR of LAX where they replaced the Power Inverter Module (and also tightened a loose nut, which was another safety concern). Since both of those visits, the issue has persisted, including the loose nut which made a clunk sound every time when accelerating. This is a serious safety concern. I have spoken with Stelantis, and they refuse to take responsibility to resolve the issue. They only provide the robotic response that 'since the dealer cannot replicate the issue,…”

“While driving on a road, vehicle came to a sudden stop and began bucking wildly. Dash indicator said to place vehicle in park, but gear selector knob was unresponsive the first few tries, but was eventually successful. Attempted to put in drive to move from roadway and vehicle began bucking again, bucking continued regardless of gear selected. Attempted to place vehicle in neutral for tow truck, and bucking continued in neutral. Two children and two adults were placed in danger when the vehicle came to a sudden stop on a road and could not be moved. Big O Chrysler Dodge Jeep Ram at 2645 Laurens Rd Greenville, SC 29607 received the vehicle for warranty repair. Big O was advised that the issue was likely a transmission failure common to this model and trim of vehicle. Big O's service technician replaced the fuel pump control module, which is a relatively low cost repair compared to servicing or replacing the faulty transmission. This repair was unrelated to the transmission failure and unlikely to resolve the issue. Big O returned the vehicle to the owner and the transmission issues continued in their parking lot. By returning the vehicle in an unrepaired state,…”

“After three separate incidents of stalling on the freeway, with multiple lights and chimes coming up on the dashboard, I got the car to the dealership. It needs a new transmission. The car has 25k miles on it.”