Problems · by component
2017 Chrysler Pacifica engine problems
526 owner complaints to NHTSA about the 2017 Chrysler Pacifica cite engine, 34% of all 1,546 complaints for this model year.
Complaints
526
34% of all complaints
Crashes
7
Reported by owners
Fires
5
Reported by owners
Injuries
1
Reported by owners
What owners say about the engine
Verbatim from NHTSA complaints, newest first
“I experienced the red turtle light on a trip to [XXX] two weeks ago. It was intermittent, it would come on and go off within about 5 seconds total. I realized the fire hazard risk recall had not been completed. Upon returning home I took my vehicle to the dealer. At that point I did not have a cel illuminated just the red turtle light intermittently. They had returned the van to my possession saying it was fixed. I drove the vehicle for about an hour and once again got the red turtle light and no Cel. I immediately texted the service manager at the dealership with a video of what it was doing. No Cel light only intermittent red turtle. Now fast forward to today. The dealership says the van needs a HV battery heater to the tune of over $2,000. It now has the red turtle and and the cel illuminated. This battery heater has been an extremely common issue for the pacificas and the jeeps with the hybrid drivetrain (essentially the same). There needs to be some sort of recall for this issue as the problem is common among pacifica and jeep owners with the hybrid drivetrain. P0E15 code is active currently. I have attached pictures showing the red turtle and no cel.…”
“While driving and accelerating in the Walmart parking lot, the van immediately locked up, slammed myself and my kids forward, and was locked where it would not engage any gear other than park.”
“The contact owns a 2017 Chrysler Pacifica. The contact stated that while in reverse(R), the rear-view camera displayed a black or distorted image. The contact stated that the vehicle occasionally shut off while driving at various speeds. The "Check Engine" and "Shift to Park" messages were displayed with an audible chime. Due to the failure, the contact was forced to pull over and restart the vehicle to resume normal driving. The vehicle was taken to an independent mechanic, where a code for an unknown sensor was retrieved. The contact reset the computer; however, the failure returned several days later. The failure mileage was approximately 128,000.”
“Put the car in park car instantly cut off didn't come on. It was having electronic issues said service ABS system, service steering control and I had to get it towed. Had the whole car diagnosed brought a new battery the another was fried due to corrosion.(the issue was the wiring harness) One month later put the car in park car did not come back on stated ABS system and steering control needed to be serviced once again battery fried. Towed again once again got a new battery. Had a diagnostics.and it was the was wiring harness again. 3rd time in a year when the car shuts down, it’s impossible to use anything in the car. If the windows were rolled down, you can’t roll the windows up. If the door was left open, you can’t close the door. You can’t even shift the car to neutral even with the manual function, you can’t shift the car to neutral. Everything is locked.”
“One year ago (114k miles) I started having some rough idle, stumbling, etc. Then a cylinder 5 misfire code appeared. I swapped around coils and injectors, replaced the PCV valve, replaced lower intake manifold, coolant flush. Still no improvement. So I then replaced all the coils, plugs, and bench cleaned and tested all of the fuel injectors and reinstalled them with new o-rings. Misfire code kept returning. On Veteran's Day last year on our way back from a parade it would barely go over 35 mph with the CEL flashing. I limped it straight to the dealership. For context, I have never run the vehicle hot and have kept up on regular maintenance intervals. I gave them a detailed list of everything I did to the vehicle. They had it in the shop and did a compression test. Compression was good on the cylinder head for 1, 3, and 5. However, a leak down test was performed and showed a significant leak in cylinder 5, prompting the need to replace that cylinder head. Luckily, we still had our extended warranty and this $10k job was completely covered. Fast forward to a month ago (126k miles) I was getting a noise from the accessory drive area. After looking closer, I had…”
“The contact owns a 2017 Chrysler Pacifica. The contact stated that the check engine warning light was displayed on the instrument panel soon after the vehicle was purchased. An independent mechanic replaced the EVAP purge valve, but after the repair, the power steering assist failed, and several unknown warning lights were illuminated. A mobile mechanic attempted to clear the codes, but the power steering failure persisted. The vehicle was then towed back to the independent mechanic, where a diagnostic test provided several fault codes, including electrical, ABS, brakes, traction control, rack and pinion, and the check engine warning light was displayed. The vehicle remained with the mechanic unrepaired. The dealer and manufacturer were notified of the failure but provided no assistance. The failure mileage was 107,000.”
Showing 6 of 526 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.