2017 Chrysler Pacifica steering problems

“My electric steering has been making noises for a long time. The dealership failed to find the noise the first three visits. On the fourth visit it was verified but they told me that Chryler's flex care warranty denied it. I hear it is a very common problem and Chrysler does not want to address it.”

“Steering is loose and fails at times resulting in very hard turning. When making a left turn into oncoming traffic, lost steering entirely for a few seconds. Symptoms point to failing steering rack which is very dangerous”

“Intermittent loss of power steering when on the highway going around curve to another highway. Steering while locks while turning right and does not naturally turn back left. Making it difficult to correct. Also noticed at low speed steering wheel becomes heavy and hard to turn.”

“This occurred on [XXX]. I was driving with two passengers heading west bound on [XXX] in Ohio and starting to go off an exit ramp. The passenger side power window went down without anyone pressing a button. I pulled up on the driver-controlled passenger window switch to correct the window, and it went up. But, either immediately upon going up or shortly after (I don't remember), the van experienced a series of electrical faults. The CEL came on, I start hearing warning chimes, the infotainment screen rebooted. I heard a clicking noise from under the hood, which I later learned was the parking pawl trying to engage. Dash screen said something about "speed too high to shift to park." Momentarily the wheel jerked hard - I think I lost power steering (if the car fully shut off I think that's what happened). I gained control and directed the car to the side of the road. I don't know what state the car was in at this point - either fully off or electrically on but no engine power. In any case, I shifted to park, pressed the on/off button and the car fully shut down. After a couple of minutes I attempted to start the car again, and it started right up with no issues.…”

“There was no accident, my power steering on the messenger screen says service power steering and it just started it comes on and off Periodically while I am driving I don't know about anybody else but I see this as a very serious safety issue I would like to report it.”

“What component or system failed or malfunctioned, and is it available for inspection upon request? Intermittent loss of EPS assist during gradual turns, especially when the steering wheel is near the 11 o’clock or 1 o’clock position. How was your safety or the safety of others put at risk? Not being able to control the steering wheel puts my safety and others at risk. No, the problem has not been reproduced or confirmed by a dealer or independent service center. No, the vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. No, there weren't any warning lamps, messages or other symptoms of the problem prior to the failure, and it occurs when the steering wheel is at 11 or 1 o'clock at speed.”