Research · complaint index

Chrysler Pacifica years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 16 model years of the Chrysler Pacifica by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2017, 2018 stand out with at least twice the typical complaint rate.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
200439
200557
200635
200719
20085
2017155
201899
201945
202025
202164
202244
202339
202416
202516
202611
20271
YearComplaintsPer year on roadIndexRecallsCrashesSignal
202711—10Too new to judge
20261111—51Too new to judge
202531160.493Fewest complaints
202449160.4113Fewest complaints
2023156391.0143Typical
2022221441.1108Typical
2021381641.6712Typical
2020175250.657Typical
2019363451.2711Typical
2018895992.51228Most complaints
20171,5461554.01146Most complaints
200810250.102Fewest complaints
2007380190.509Fewest complaints
2006726350.9120Typical
20051,244571.4225Typical
2004896391.0232Typical
  • 20271 complaints · 1 recallToo new to judge
  • 202611 complaints · 5 recallsToo new to judge
  • 202531 complaints · 9 recallsFewest complaints
  • 202449 complaints · 11 recallsFewest complaints
  • 2023156 complaints · 14 recallsTypical
  • 2022221 complaints · 10 recallsTypical
  • 2021381 complaints · 7 recallsTypical
  • 2020175 complaints · 5 recallsTypical
  • 2019363 complaints · 7 recallsTypical
  • 2018895 complaints · 12 recallsMost complaints
  • 20171,546 complaints · 11 recallsMost complaints
  • 2008102 complaints · 0 recallsFewest complaints
  • 2007380 complaints · 0 recallsFewest complaints
  • 2006726 complaints · 1 recallTypical
  • 20051,244 complaints · 2 recallsTypical
  • 2004896 complaints · 2 recallsTypical
Data from NHTSA Complaints & Recalls APIs · synced Nov 9, 2026

Fewest complaints for their age: 2008, 2025, 2024, 2007.

02 —FAQ

About this comparison

What Chrysler Pacifica years have the most complaints?

Adjusted for years on the road, 2017, 2018 drew at least twice the typical rate of NHTSA owner complaints among the 16 model years compared.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.