Problems · by component

1997 Chrysler Sebring suspension problems

35 owner complaints to NHTSA about the 1997 Chrysler Sebring cite suspension, 12% of all 294 complaints for this model year. NHTSA also lists 2 recalls on this component.

Complaints
35
12% of all complaints
Crashes
5
Reported by owners
Fires
0
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the suspension

Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNS A 1997 CHRYSLER SEBRING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10E059000 (SUSPENSION). WHILE DRIVING 3 MPH, THERE WAS A LOUD ABNORMAL NOISE EMITTING FROM THE FRONT OF THE VEHICLE. THE WHEEL ASSEMBLY FRACTURED AND THE FRONT DRIVER SIDE TIRE WAS BENT INWARDS TOWARDS THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE UPPER CONTROL ARM WAS FRACTURED AND NEEDED TO BE REPLACED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 208,000.”
Owner complaint to NHTSAFiled Feb 27, 2015SuspensionODI 10691175
“TL* THE CONTACT OWNS A 1997 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT THE DRIVER SIDE BALL JOINT DETACHED FROM THE SOCKET WHILE THE CONTACT WAS DRIVING. THE DEALER DIAGNOSED THAT THE LOWER BALL JOINT NEED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09E056000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), BUT THE MANUFACTURER REFUSED TO COVER THE REPAIRS. THE MANUFACTURER PROPOSED THAT THE CONTACT PAY 50 PERCENT OF THE COST OF THE REPAIRS DUE TO THE AGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000.”
Owner complaint to NHTSAFiled Oct 26, 2011SuspensionODI 10432941
“I WAS BACKING OUT OF A FRIENDS DRIVEWAY IN MY 1997 CHRYSLER SEBRING CONVERTIBLE WHEN ALL OF A SUDDEN THERE WAS A LOUD NOISE AND A GRINDING SOUND. WHEN I GOT OUT TO LOOK, IT TURNS OUT THAT THE FRONT LOWER BALL JOINT ASSEMBLY BROKE IN HALF BY THE FRONT HUB ASSEMBLY. I THEN CALLED A TOW TRUCK TO HAVE MY VEHICLE TOWED AND WHEN THE TOW COMPANY CAME THEY INFORMED ME THIS WAS THE 4TH CHRYSLER CONVERTIBLE IN TWO MONTHS THAT THEY HAVE HAD TO TOW WITH THE FRONT LOWER BALL JOINT BREAKING. I THEN DECIDED TO CHECK FOR RECALLS AND IT TURNS OUT THERE ARE 2 RECALLS ON THIS VEHICLE BUT WHEN I CONTACTED THE LOCCAL CHRYSLER DEALERSHIP THEY INFORM ME THAT THERE IS NO RECALL ON MY CAR. HOW CAN THAT BE WHEN YOU LIST THE FOLLOWING RECALLS 04V021000, 09E056000 AND 10E059000 ON YOUR WEBSITE. I AM JUST VERY THANKFUL THAT I WAS NOT DRIVING AT A HIGHER RATE OF SPEED WHEN THIS HAPPENED OR IT COULD HAVE BEEN SERIOUS, LIKE TWO OF THE OTHER ACCIDENTS THAT HAPPENED THE TOW TRUCK DRIVER SHARED WITH ME. TWO OF THE OTHER VEHICLES HE TOWED, THE DRIVERS WERE INJURED WHEN THE BALL JOINT BROKE AND THEY CRASHED.”
Owner complaint to NHTSAFiled Feb 5, 2011SuspensionODI 10380819
“WHILE DRIVING A1997 CHRYS. SEBRING CONVERTIBLE ACROSS A BRIDGE OVER A LAKE, THE LEFT FRONT BALL JOINT BROKE RESULTING IN LOSS OF CONTROL. I ALMOST DIDN'T STOP BEFORE GOING IN THE WATER. CAR BLOCKED THE HIGHWAY AND A PATROLMAN STAYED WITH ME UNTIL WRECKER ARRIVED . IT DID MAJOR DAMAGE TO FRONT FENDER, PLASTIC BUMPER BRAKES AND WHEEL. *TR”
Owner complaint to NHTSAFiled Jul 13, 2010SuspensionCrash reportedODI 10343086
“I HAVE A 1997 JEEP GRAND CHEROKEE. IT HAS THE "WOBBLE OF DEATH", SO CALLED DUE TO ITS VIOLENT SHAKING OF THE FRONT END. I HAVE SEARCHED IT ONLINE AND FOUND MANY CASES OF THE SAME. I AM AWARE THAT THE VEHICLE IS OVER 10 YEARS OLD, BUT THE MANUFACTURE HAS BEEN WELL AWARE OF THE PROBLEM. THE "WOB" HAS AFFECTED VEHICLES AS OLD AS 1994. I AM NOT SURE IF THERE IS ANYTHING THAT CAN BE DONE BUT I FEEL LIKE I NEED TO TRY. *TR”
Owner complaint to NHTSAFiled Aug 7, 2009SuspensionODI 10279661
“TL*THE CONTACT OWNS A 1997 CHRYSLER SEBRING. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE LOWER BALL JOINTS FAILED WHILE PULLING OUT OF A PARKING SPACE. THE DEALER STATED THAT THE BALL JOINTS WERE REPAIRED IN 1998 ACCORDING TO NHTSA CAMPAIGN ID NUMBER 97V201000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). IN ADDITION, THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 00V421002 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) IN 2000. THE CONTACT DID NOT REMEMBER THE FIRST RECALL REPAIR; HOWEVER, IT IS IN THE SYSTEM AS BEING REPAIRED BY THE DEALER. HE BELIEVES THAT THE REPAIR WAS NEVER PERFORMED, BUT WAS DOCUMENTED AS COMPLETED IN ORDER TO GET PAID BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 140,000.”
Owner complaint to NHTSAFiled Nov 10, 2008SuspensionODI 10248274

Showing 6 of 35 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
02 —Related recalls

2 recalls on this component

Suspension: lower ball joint

Free remedy

VEHICLE DESCRIPTION: PASSENGER VEHICLES. IF THE RUBBER BOOTS ON THE LOWER LATERAL ARM BALL JOINTS OF THE FRONT SUSPENSION WERE DAMAGED DURING ASSEMBLY, DIRT AND WATER CAN INTRUDE. ALSO, MMC HAS ADDED THE POTENTIAL OF LEAKING MOISTURE, WHICH CAN CAUSE THE BALL STUD TO CORRODE.

SuspensionReported Dec 18, 2000NHTSA 00V421002

Suspension: lower ball joint

Free remedy

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LOWER CONTROL ARM BALL JOINT CAN SEPARATE DUE TO LOSS OF LUBRICATION.

SuspensionReported Nov 13, 1997NHTSA 97V201000
Data from NHTSA Recalls API · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.