Problems · by component

2014 Chrysler Town And Country structure problems

36 owner complaints to NHTSA about the 2014 Chrysler Town And Country cite structure, 6% of all 636 complaints for this model year.

Complaints
36
6% of all complaints
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“Rear passenger door is stuck in the locked position and cannot be unlocked manually or with the fob. This is dangerous if children in the rear seats would need to exit the vehicle.”
Owner complaint to NHTSAFiled May 25, 2024StructureODI 11590733
“When vehicle is exposed to consistent sunlight and heat during the spring/summer months, the driver's side power sliding door will not latch properly, causing the door to repeatedly try to latch itself shut. This occurs when opening/closing the door, and also while the vehicle is in motion. For example, if the door is shut properly, and the vehicle goes over a bump or something disrupts the ride, the door will think it is open, the warning light comes on the dashboard, the interior lights activate and the electric latch motor will repeatedly activate until the van thinks the door is closed. Even when parked, I have returned to the vehicle to find the door trying to close itself”
Owner complaint to NHTSAFiled Feb 22, 2024Electrical system, Structure, Unknown or otherODI 11573500
“Drivers rear sliding door is in a locked position and it can not be opened. The dealership said it was a malfunctioned door lock actuator. Its the same part as the 2015 and up actuator that Chrysler extended the warranty on to replace the faulty part. My van falls under the mileage limit, but will not be covered because its a 2014. My opinion is , if the part was found faulty for the 2015 and is the same as the 2014, then the 2014 part is also faulty and should be covered.”
Owner complaint to NHTSAFiled Sep 13, 2023StructureODI 11544324
“The passenger side sliding door made an awful noise when closing and since then will not lock. It occasionally makes noises like it isn't closing properly but then does close. This happened about 2 weeks ago but we have not had it checked for repair as I feel this is a safety issue that should be addressed by Chrysler since my research has shown it is a very common complaint with Chrysler sliding doors as well as expensive repair. We are worried about the security of not being able to lock our vehicle as we frequently travel and even sleep in it.”
Owner complaint to NHTSAFiled Aug 16, 2023StructureODI 11538854
“When hot, the drivers side passenger door does not latch. Multiple people have made comments about the same issue (many for the 2014 model) through various forums. No known solution exists. Would like NHSTA to see if/how many other complaints received as this should be a recall. [XXX]”
Owner complaint to NHTSAFiled Jul 26, 2023StructureODI 11534589
“Right passenger sliding door has trouble latching when the weather is hot. For the past three years, every time the weather turns hot the sliding door acts up. It will close but won't completely latch unless you push hard on the back of the door, and even that doesn't last. I'll be driving down the road and randomly it'll unlatch and try to relatch with the door ajar alarm on the dash. I fear that the door will open on its own with my children in the back. But this only happens in the heat of the day. Many times I will hear my car alarm going off when I'm inside my home because it's trying to relatch itself.”
Owner complaint to NHTSAFiled Jul 17, 2023StructureODI 11532869

Showing 6 of 36 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.