Problems · by component

2016 Chrysler Town And Country electrical system problems

107 owner complaints to NHTSA about the 2016 Chrysler Town And Country cite electrical system, 20% of all 527 complaints for this model year.

Complaints
107
20% of all complaints
Crashes
1
Reported by owners
Fires
1
Reported by owners
Injuries
3
Reported by owners
01 —Owner reports

What owners say about the electrical system

Verbatim from NHTSA complaints, newest first
“I have this vehicle and the drivers side sliding door has locked up completely. I will not unlock or open manually or electrically. I had it in for a diagnostic at a certified body shop in Devils Lake, ND 58301. They say it is the locking mechanism or actuator. I have recently been informed that Chrysler has extended the warranty for thi part to 15 years or 150K. But my vehicle does not show up as having a recall for this. The bulletin number I am referring to is 23-036-21. It covers 2015 and 2016 town and countrys mine is a 2016. How do I get this covered”
Owner complaint to NHTSAFiled Aug 15, 2026Electrical systemODI 11757188
“1st Vehicle was driving heavy so I got it checked and the transmission had to be replaced, this was in July?? 2024. The vehicle was still driving heavy 2nd was the traction light(s) VSR?? light turned on 3rd The check engine light came on and gave a P0420 Code. The right catalytic converter was replaced in March 2025 4th The same day I went to repare the Catalytic Converter (before replacement), the Blind Spot System warning came on along with 1. My windshield wipers turning on and off by themselves, 2. rpm went down to 0, 3. the low fuel sign came on even though I just fueled up AND the needle dropped to E, 4. the MPH also went down to 0, 5. the tire detection came on + the light, 6. the ABS light came on, 7. the traction lights came, 8. Heating/A/C system dropped to a lower pressure and then regained pressure, 9. there is a skip when accelerating, 10. won't properly read mileages used11. I lose control of my turn signals, lights, wipers AND hazard light as well as the powered windows Everything turned off and I gained control again Then it started again I turned the vehicle off but the lights kept turning on and off and I kept gaining control then losing it…”
Owner complaint to NHTSAFiled Mar 19, 2025Power train, Electrical system, Lane departureODI 11649248
“The drivers side passenger door sealed shut and won’t open. Can’t open with the button or manually, it was completely stuck shut Which is a massive issue if I were in a wreck and hit from the other side as I have four kids who ride in my vehicle daily”
Owner complaint to NHTSAFiled Mar 4, 2025Electrical systemODI 11646387
“The wire under the passenger side that controls the cruise control and abs system snapped suddenly. There was no impact or accident it just detached itself on the highway”
Owner complaint to NHTSAFiled Mar 4, 2025Electrical system, Forward collision avoidanceODI 11646388
“I received a letter from Chrysler regarding TSB #23-017-20 regarding the rear sliding doors unable to be opened either electrically or manually a few years ago. Recently the cars left/rear door wouldn't work. Unable to open it at all. It's a 2016 Town and Country with 147,421 miles on it. Well within the TSB requirements. I called a local Chrysler dealer. They told me if they decided the cars problem wasn't part of the recall they would charge me $250.00 for diagnostics. It clearly is related since it has the same symptoms. Sounds like their way of avoiding the repairs since Chrysler will only reimburse the dealer for 1.2 hrs when actually repair time is past 3 hours. I then called 1-800-247-9753 the number on Chrysler's service bulletin they mailed me. After a 30 minute conversation were they told me the car didn't qualify. I convinced them it did when I referred the letter they sent me. They said to contact a dealer which I told them I had. I explained their response and they said they would put a complaint regarding the dealer and there was nothing else they could do. I called another local dealer and they never bothered to call me back. I called a local car…”
Owner complaint to NHTSAFiled Jan 21, 2025Electrical system, Structure, Unknown or otherODI 11637278
“Passenger side sliding door makes noise and won't open remotely or manually. When it does open it will close on its own sometimes making it dangerous when loading my children.”
Owner complaint to NHTSAFiled Jan 9, 2025Electrical systemODI 11635101

Showing 6 of 107 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2016 Town And Country problem areas