Problems · NHTSA complaints
2016 Chrysler Town And Country problems
Owners filed 527 complaints about the 2016 Chrysler Town And Country with NHTSA between May 2016 and Oct 2026. The most-cited component is power train (187).
Complaints
527
Filed with NHTSA
Crashes
12
Reported by owners
Fires
1
Reported by owners
Injuries
9
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Power train187
- Electrical system107
- Structure75
- Engine69
- Seats23
- Latches/locks/linkages16
- Air bags16
- Vehicle speed control14
- Steering11
- Fuel/propulsion system9
- Service brakes4
- Lane departure3
- Visibility/wiper3
- Seat belts3
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
12
12
27
93
113
84
56
43
38
34
15
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2016 | 12 |
| 2017 | 12 |
| 2018 | 27 |
| 2019 | 93 |
| 2020 | 113 |
| 2021 | 84 |
| 2022 | 56 |
| 2023 | 43 |
| 2024 | 38 |
| 2025 | 34 |
| 2026 | 15 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Power train
187 reports4 crashes1 related recall
“The contact owns a 2016 Chrysler Town and Country. While the contact’s spouse was driving, the vehicle stalled in the middle of the road. The vehicle was towed to the dealer, where it was diagnosed with transmission pump failure. The contact was informed that the transmission needed to be replaced. The contact referenced NHTSA Campaign Number: 16V461000 (Power Train); to the dealer, however the VIN was not included in the recall. The technician from the dealer stated that the failure was associated with the recall. The manufacturer was notified of the failure. The failure was confirmed by the dealer.”
Electrical system
107 reports1 crash1 fire
“I have this vehicle and the drivers side sliding door has locked up completely. I will not unlock or open manually or electrically. I had it in for a diagnostic at a certified body shop in Devils Lake, ND 58301. They say it is the locking mechanism or actuator. I have recently been informed that Chrysler has extended the warranty for thi part to 15 years or 150K. But my vehicle does not show up as having a recall for this. The bulletin number I am referring to is 23-036-21. It covers 2015 and 2016 town and countrys mine is a 2016. How do I get this covered”
Structure
75 reports1 crash
“Issue 1) Side slide door on driver side won't open. I could not get my child out and had to crawl across. Won't unlock, won't open manually, won't open electronically, won't unlock with fab. Issue 2) driver window has failed 3 times now. Like clock work every 2 and a half to 3 years it goes out.”
Engine
69 reports2 crashes1 fire
“While driving my 2016 Chrysler Town & Country around 45mph in active traffic, the vehicle suffered a sudden, catastrophic, and complete loss of motor power. The engine remained running, but the transmission completely lost all hydraulic pressure, leaving me unable to accelerate and leaving me completely stranded in a highly dangerous situation. I am a mother of four children who were inside the vehicle, and this sudden stalling created an imminent crash hazard and an extreme risk to my family's safety.The vehicle was towed to an authorized dealership, Lithia Chrysler in [XXX], for a formal diagnostic check under Chrysler Corporate Case #XXX. The dealership's certified master technician pulled an electronic computer scan and confirmed an active P08 fluid pressure fault code. The dealer physically verified that the primary transaxle oil pump failed, which caused extensive consequential damage, filling the transmission fluid with heavy metal shrapnel and a burnt smell. The dealer explicitly documented that the entire transmission assembly requires a complete replacement due to this internal destruction.This mechanical failure sequence, the component involved, and…”
Seats
23 reports1 related recall
“The front drivers headrest spontaneously opened up. It was a quick and loud pop. I was not in the seat when it happened but I was getting ready to sit down. If i was sitting down it would have hit the back of my head very hard and could have hurt me. No warning lamps were on at the time and it has not been inspected but I have pictures”
Latches/locks/linkages
16 reports1 related recall
“The contact owns a 2016 Chrysler Town and Country. The contact stated that while the vehicle was parked, the passenger's and driver's sliding doors failed to unlatch as intended. Additionally, the passenger's and driver's sliding door windows failed to roll up and down as intended. The vehicle was taken to an independent mechanic, where it was diagnosed with an electrical failure. The failure mileage was approximately 122,700.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.