Problems · NHTSA complaints

2023 Dodge Durango SRT problems

Owners filed 6 complaints about the 2023 Dodge Durango SRT with NHTSA between Jul 2023 and Nov 2025. The most-cited component is electrical system (2).

Complaints
6
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system2
  2. Service brakes1
  3. Exterior lighting1
  4. Engine1
  5. Fuel system, gasoline1
  6. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20233
20242
20251

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

2 reports
“Uconnect box requires service. Dinging inside car constantly and no error message when this occurs.”
Owner complaint to NHTSAFiled Nov 4, 2025Electrical systemODI 11697373

Service brakes

1 report
“Brake vacuum boost pump failed while driving and I had very little stopping power.”
Owner complaint to NHTSAFiled Mar 8, 2024Service brakesODI 11576283

Exterior lighting

1 report
“My left rear tail light has a water intrusion issue. From calling the dealership they stated their likely solution would be to drill a weep hole in it (HA!). Reading online this is a massive issue, a recall needs to be issued on these vehicles as it is a known defect with safety a cost impacts.”
Owner complaint to NHTSAFiled Jan 25, 2024Exterior lightingODI 11567724

Engine

1 report
“The contact leased a 2023 Dodge Durango. The contact stated while driving 25-30 MPH with his children in the rear seats, the vehicle lost electrical power and stopped abruptly. There was no warning light illuminated. The vehicle failed to restart, and the doors were locked. The contact was able to manually lift the door latch lifter pin and exited the vehicle with his children. The vehicle was towed to the dealer, where it was diagnosed that the C10 power wiring through the PDC was loose. The dealer informed the contact that the failure was a manufacturing defect. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,000.”
Owner complaint to NHTSAFiled Sep 18, 2023Electrical system, EngineODI 11545155

Fuel system, gasoline

1 report
“The contact owns a 2023 Dodge Durango. The contact stated that fuel started to pour out of the vehicle while refueling the vehicle. The contact stated that the fuel tank was not yet filled prior to the failure. The following day, the vehicle was driven to the dealer and inspected. The contact stated that based on the preliminary inspection, there was no fault found. The contact then drove the vehicle back to the gas station with the service tech. While at the gas station, the contact was unable to duplicate the failure, and was informed to monitor the vehicle and to return to the dealer should the failure reoccurred. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 6,000.”
Owner complaint to NHTSAFiled Jul 19, 2023Fuel system, gasolineODI 11533231
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.