Problems · by component

2000 Dodge Durango air bags problems

52 owner complaints to NHTSA about the 2000 Dodge Durango cite air bags, 5% of all 1,097 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
52
5% of all complaints
Crashes
41
Reported by owners
Fires
1
Reported by owners
Injuries
39
Reported by owners
01 —Owner reports

What owners say about the air bags

Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 15 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE TAKATA AIR BAG RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 85,997.”
Owner complaint to NHTSAFiled Sep 1, 2016Air bagsODI 10903098
“DURING THE ACCIDENT MY TRUCK WAS HIT HEAD-ON BY A VAN AND THE AIR BAG DID NOT DEPLOY. I HAD HEAD INJURY (HEADACHES, MEMORY LAPSES, CONFUSION, BLURY EYES, BACK/LEGS PAINS TILL THIS VERY DAY. CHRYSLER WAS INFORMED SEVERAL TIMES ABOUT THE PROBLEMS WITH THE TRUCK BEFORE THE ACCIDENT AND THEY REFUSED TO RESOLVE IT AND AFTER THE ACCIDENT, THEY STILL REFUSED TO RESOLVE IT.”
Owner complaint to NHTSAFiled Oct 8, 2014Electrical system, Air bags, Electronic stability control (esc)Crash reportedODI 10644031
“TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE CRASHED INTO THE SIDE OF ANOTHER VEHICLE AND CAUSED THE VEHICLE TO CRASH INTO A GUARD RAIL. THE CONTACT STATED THAT NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. ALL OF THE NECESSARY PARTS WERE ORDERED AND THE ENTIRE VEHICLE WAS REPAIRED BY A RELATIVE. THE FRAME WAS ALSO STRAIGHTENED BY THE RELATIVE. THREE YEARS LATER, THE CONTACT CRASHED INTO THE SIDE OF A TRUCK. AGAIN, NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT INJURED IN EITHER CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 130,000.”
Owner complaint to NHTSAFiled Jan 4, 2013Air bagsCrash reportedODI 10491457
“TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A NECK SPRAIN AND LACERATIONS TO THE FOREHEAD. THE FRONT PASSENGER SUSTAINED MULTIPLE CONTUSIONS AND ONE OF THE REAR PASSENGER SUSTAINED FACIAL LACERATIONS. A SECOND PASSENGER SUSTAINED BURNS FROM THE SEAT BELT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 153,000.”
Owner complaint to NHTSAFiled Sep 19, 2012Air bagsCrash reportedODI 10476495
“TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE GOING APPROXIMATELY 55 MPH CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT HAND, HIP, AND RIB. THE CONTACT AND HER CHILD WHO WAS IN THE REAR MIDDLE SEAT WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT'S CHILD SUSTAINED BRUISES TO THE SHOULDER FROM THE CHILD SEAT STRAPS. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE AND WAS NOT TAKEN TO A REPAIR SHOP. PRIOR TO THE CRASH WHILE DRIVING APPROXIMATELY 10 MPH ,THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND AND THE VEHICLE SUDDENLY SLID AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 138,164.”
Owner complaint to NHTSAFiled Aug 14, 2012Air bags, Service brakesCrash reportedODI 10470595
“I HAVE A 2000 DODGE DURANGO WITH 65,000 WELL KEPT MILES. ON OCT 7, I WAS INVOLVED IN A PILEUP ON INTERSTATE 24 IN MURFREESBORO, TN. THERE WERE 6 CARS, AND I WAS NUMBER 3. THE AIRBAG DID NOT DEPLOY. I WAS TAKEN BY AMBULANCE TO VANDERBILT HOSPITAL, WHERE I WAS DIAGNOSES WITH A BROKEN STERNUM. *TR”
Owner complaint to NHTSAFiled Oct 13, 2009Air bagsCrash reportedODI 10287267

Showing 6 of 52 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Air bags

Free remedy

VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.

Air bagsReported May 8, 2001NHTSA 01V153000
Data from NHTSA Recalls API · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.