Problems · NHTSA complaints

2000 Dodge Durango problems

Owners filed 1,097 complaints about the 2000 Dodge Durango with NHTSA between Oct 1999 and Nov 2024. The most-cited component is suspension (512).

Complaints
1,097
Filed with NHTSA
Crashes
118
Reported by owners
Fires
26
Reported by owners
Injuries
88
People reported injured
Deaths
11
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Suspension512
  2. Engine and engine cooling133
  3. Power train120
  4. Steering84
  5. Service brakes, hydraulic74
  6. Electrical system57
  7. Air bags52
  8. Latches/locks/linkages45
  9. Seats33
  10. Engine29
  11. Vehicle speed control26
  12. Tires24
  13. Equipment23
  14. Visibility22

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19992
200045
200172
200267
2003272
2004310
2005112
200635
200730
200818
200922
201016
201119
201213
201312
20148
20157
201610
20176
20183
20196
20206
20211
20222
20232
20241

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Suspension

512 reports18 crashes1 fire2 related recalls
“The contact owns a 2000 Dodge Durango. The contact stated while driving 5 MPH, she heard an abnormal noise coming from the front driver’s side tire. The contact stated no warning light was illuminated. The contact exited the vehicle and stated that the front driver’s side wheel was detached from the vehicle. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, and she was informed that the ball joint, tie rod, and wheel spindle needed to be replaced. Additionally, the vehicle would need a front wheel alignment. The vehicle was repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 240,000.”
Owner complaint to NHTSAFiled Dec 21, 2021Steering, SuspensionODI 11444532

Engine and engine cooling

133 reports13 fires1 related recall
“TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 45 MPH, THE FRONT DRIVER SIDE OF THE VEHICLE LOWERED TO THE GROUND AND SMOKE BEGAN TO EMIT FROM THE VEHICLE. IN ADDITION, THE FRONT UPPER AND LOWER BALL JOINTS BENT INWARD AND NEEDED TO BE REPLACED. ON TWO SEPARATE OCCASIONS, THE RADIATOR FAILED TO OPERATE AND CAUSED THE COOLING SYSTEM TO FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WHEEL HUB BEARING, FRONT UPPER AND LOWER BALL JOINTS, AND COLD AIR INTAKE SYSTEM WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V596000 (SUSPENSION), 06E024000 (ENGINE AND ENGINE COOLING) OR 08E064000 (SUSPENSION). THE FAILURE MILEAGE WAS 125,000.”
Owner complaint to NHTSAFiled Mar 28, 2017Suspension, Engine and engine coolingFire reportedODI 10968884

Power train

120 reports12 crashes1 fire
“One morning I was taking my 9-year-old daughter to school and our truck just stalled while I was driving. Thank Allah that there was no heavy traffic and no one got hurt. That incident has my daughter scared. I took it to the mechanic they read the diagnostic fixed what codes came up and still my truck is not operating properly. The truck still stalls while driving the mechanic has informed me. I have had my IAC, MAP sensor, TPS, ignition coil, distributor, and canister purge valve replaced.”
Owner complaint to NHTSAFiled Mar 10, 2022Power train, Engine, Fuel/propulsion systemODI 11455965

Steering

84 reports9 crashes1 fire
“I WAS DRIVING AT 55 MPH AND THE STEERING BECAME REALLY LOOSE AND NEARLY LOST CONTROL HAD TO REPLACE THE BALL JOINTS 3 TIMES AND I HAVE NO POWER ON THE DRIVER SIDE OF THE VEHICLE THAT MEANS THE DOOR LOCKS AND WINDOWS. *TR”
Owner complaint to NHTSAFiled May 26, 2020Steering, Electrical system, Electronic stability control (esc)ODI 11325922

Service brakes, hydraulic

74 reports20 crashes1 fire
“The contact owns a 2000 Dodge Durango. The contact stated that the ABS warning light was illuminated. The contact stated that while driving 20 MPH, the vehicle was slow to stop. While depressing the brake pedal, there was an abnormal grinding sound coming from the vehicle. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 164,731.”
Owner complaint to NHTSAFiled Nov 21, 2024Service brakes, hydraulicODI 11626612

Electrical system

57 reports2 crashes10 fires
“I was just driving then out of nowhere. No warning No lights inmitted on dash no idea the engine will shut off. Replace alternator, Battery,Starter,3 PCM,still no luck. Noticed that PCM could have been the so that's why I went through 3 of em. New ,Use ,and Refurbish one. The dealership mechanic noticed that PCM would shut off and henced (no bus) would illuminate. Happened quite often scary part is that no warning of any source would appear on freeway residential anywhere. Engine will shut off while driving.”
Owner complaint to NHTSAFiled Oct 4, 2023Electrical system, Unknown or other, EngineODI 11548329
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.