Problems · by component

2011 Dodge Durango service brakes problems

78 owner complaints to NHTSA about the 2011 Dodge Durango cite service brakes, 10% of all 800 complaints for this model year. NHTSA also lists 2 recalls on this component.

Complaints
78
10% of all complaints
Crashes
5
Reported by owners
Fires
1
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the service brakes

Verbatim from NHTSA complaints, newest first
“Had an oil check in which they checked the breaks. Reported breaks as a 3. They recommended new brake pads. I only put 6000 miles on the car since I purchased it. It has 24747 miles and needs new rear brakes. I spoke to the service rep Jake and he could not do anything to help with repair. Feel like there is a problem with rear brakes going bad”
Owner complaint to NHTSAFiled Nov 8, 2025Service brakesODI 11698315
“vehicle keeps staling on road while operating, AND has THE BRAKES SYTEM failure. No brakes, brake booster had failed and also has recall part for brake booster.. the safety of my entire family was put at risk, I almost crashed into traffic. vehicle was taken to local dealership, was told FUEL PUMP relay has recall. no parts available, ONE YEAR LATER, STILL WAITING AND STILL NO PARTS AVAILABLE. VEHICLE HAS CHECK ENGINE LIGHT ON. ITS APPEAR AFTER BRAKES SYSTEM GAVE OUT.”
Owner complaint to NHTSAFiled Nov 10, 2022Vehicle speed control, Service brakes, Fuel/propulsion systemODI 11493067
“MY CAR CUTS OFF SOMETIMES WHEN I'M COMING TO A COMPLETE STOP AND ALSO DOES IT WHEN BREAKING TO MAKE A TURN. CUTS OFF IN THE MIDDLE OF A TURN. VERY DANGEROUS. AT FIRST IT WAS INFREQUENT BUT ITS HAPPENING ONCE OR TWICE A WEEK. USUALLY THIS HAPPENS ON CITY STREETS, HASN'T HAPPENED ON THE HIGHWAY YET.”
Owner complaint to NHTSAFiled Mar 23, 2020Unknown or other, Service brakes, Fuel/propulsion systemODI 11319082
“SAYS INCOMPLETE RECALL, NO REMEDY AVAILABLE FOR THE FUEL PUMP RELAY OR BRAKE BOOSTER. I HAVE A PROBLEM CURRENTLY WITH THE FUEL PUMP RELAY WITH MY VEHICLE SPUTTERING TO START OCCASIONALLY. NEED TO GET THIS TAKEN CARE OF ASAP! CAR SITS ON SPUTTERING AFTER PUSHING THE START BUTTON AND SOMETIMES WON'T SHUT OFF FROM THAT UNLESS I RELATEDLY HIT THE START/STOP BUTTON AGAIN”
Owner complaint to NHTSAFiled Mar 7, 2020Service brakes, Fuel/propulsion systemODI 11316694
“THE EMERGENCY BRAKE CABLE SIMPLY BROKE UPON REGULAR DEPLOYMENT. THE FAILURE HAPPENED ON A LOW GRADE HILL, NOT A STEEP HILL. THE DEALERSHIP, KING'S DODGE, CINCINNATI, REPORTED THE CAUSE OF FAILURE WAS WEATHER CORROSION TO THE COMPONENTS. THE ESTIMATE TO REPAIR IT WAS VERY EXPENSIVE. I'VE NEVER HAD AN EMERGENCY BRAKE FAIL ON ANY OF MY PREVIOUS DODGE VEHICLES.”
Owner complaint to NHTSAFiled Dec 12, 2019Service brakesODI 11288622
“WHEN DRIVING AT HIGHWAY SPEEDS AND SLOWING DOWN TO STOP OR EXIT THE ROAD VIA OFF RAMP OR TURN, THE VEHICLE WILL RANDOMLY STALL CAUSING BRAKES AND STEERING TO BECOME NON-RESPONSIVE. THERE IS NO WARNING PRIOR TO VEHICLE SHUTTING DOWN. IT HAPPENS SUDDENLY AND RANDOMLY. IT ALWAYS APPEARS TO BE WHEN SLOWING DOWN TO EXIT A ROAD OR TAKE A TURN. I HAVE TO COAST THE VEHICLE UNTIL IT STOPS AND PUT IT INTO PARK OR NEUTRAL TO START IT AGAIN. IT WORKS FINE UNTIL THE NEXT TIME. IT HAS HAPPENED SIX TIMES IN THE LAST MONTH.”
Owner complaint to NHTSAFiled Nov 27, 2018Service brakes, Engine, Fuel/propulsion systemODI 11154393

Showing 6 of 78 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page
02 —Related recalls

2 recalls on this component

Service brakes

Free remedy

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

Service brakesReported Sep 18, 2017NHTSA 17V572000

Service brakes

Free remedy

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

Service brakesReported Apr 1, 2014NHTSA 14V154000
Data from NHTSA Recalls API · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.