Problems · NHTSA complaints

2011 Dodge Durango problems

Owners filed 800 complaints about the 2011 Dodge Durango with NHTSA between Aug 2011 and Sep 2026. The most-cited component is electrical system (514).

Complaints
800
Filed with NHTSA
Crashes
15
Reported by owners
Fires
57
Reported by owners
Injuries
11
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system514
  2. Engine180
  3. Fuel/propulsion system119
  4. Service brakes78
  5. Power train51
  6. Steering27
  7. Air bags21
  8. Electronic stability control (esc)21
  9. Vehicle speed control19
  10. Exterior lighting18
  11. Fuel system, gasoline16
  12. Interior lighting12
  13. Structure9
  14. Service brakes, hydraulic8

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20112
20128
201365
2014233
201593
201698
201782
201855
201940
202052
202127
202214
202312
20247
20256
20266

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

514 reports6 crashes51 fires6 related recalls
“The contact owns a 2011 Dodge Durango. The contact stated that while reversing into a parking space, the vehicle shut off and failed to restart. The vehicle was towed to a dealer, where the fuel pump relay was replaced under NHTSA Campaign Number: 19V813000 (Electrical System); however, the failure persisted. The vehicle was then towed to an independent mechanic, who replaced the fuel pump; however, the failure persisted. The mechanic informed the contact that power was reaching the relay but not exiting the relay, and the contact was referred to the dealer for assistance. The dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 14V530000 (Electrical System) by another dealer who incorrectly rewired the vehicle. The dealer informed the contact that a diagnostic fee was required to perform a diagnostic test. The contact informed the dealer that the vehicle had been operable until recently. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 240,000.”
Owner complaint to NHTSAFiled Aug 25, 2026Electrical systemODI 11759386

Engine

180 reports2 crashes12 fires
“The contact owns a 2011 Dodge Durango. The contact stated that while driving at an undisclosed speed, there was an engine misfire with a ticking sound coming from the engine. The vehicle was taken to the dealer and the dealer confirmed that the failure was associated with a previous issue with the left side of the engine. The vehicle was scheduled to be repaired by the dealer. The contact stated that the failure persisted after a previous engine repair and that the failure persisted. The contact was concerned that the manufacturer was aware of the failure and covered the repair under a warranty instead of replacing the engine. The manufacturer was made aware of the failure via the telephone. The contact was referred to the dealer for assistance. The approximate failure mileage was 68,000.”
Owner complaint to NHTSAFiled Sep 25, 2026EngineODI 11766947

Fuel/propulsion system

119 reports1 crash1 fire
“My car has had 2 repairs for fuel pump relay issues. 2014 and 2020. recently, I noticed while driving my car will stall while accelerating on the highway. I had to pull over into emergency lane 3 times during 1 trip before, because the car stalled while driving. Just recently I noticed and took videos/pictures of the car going 40 mph but the RPM moving sporadically between 0-7000. It has always felt like a fuel pump issue but dodge servicers does not know whats going on. There was never a warning light until it stalled recently. Red lightning bolt popped up. I have pictures if that also.”
Owner complaint to NHTSAFiled Aug 24, 2025Fuel/propulsion systemODI 11682639

Service brakes

78 reports5 crashes1 fire2 related recalls
“Had an oil check in which they checked the breaks. Reported breaks as a 3. They recommended new brake pads. I only put 6000 miles on the car since I purchased it. It has 24747 miles and needs new rear brakes. I spoke to the service rep Jake and he could not do anything to help with repair. Feel like there is a problem with rear brakes going bad”
Owner complaint to NHTSAFiled Nov 8, 2025Service brakesODI 11698315

Power train

51 reports2 fires
“While driving without notice transmission light flashes and the 2011 Dodge Durango will not shift out of gear. I have had this problem in the past and told dealer but they always say they have no codes and on test drive cant confirm the issue. The first time it happened was around the 50 000 mile mark I thought nothing of it back then as I restarted the car it went away. Over the years it go worst to the point that it would happen at least once or multiple times during my daily commute it I told the dealership about it but no codes and they said on a test run no problems. I stopped driving the car in 2019 because it was too dangerous to drive daily especially in traffic due to the car unable to shift gears left me stranded in the middle of the freeway many times waiting to restart car and car would behave normal until the transmission light comes on where i have to power off durango and restart where ever it happens freeway stop signs lights or where ever it decides to happen. I want to get this car running again but dont have the money to fix an issue that i had when it was still covered by the extended warranty and now i have to pay out of pocket because im…”
Owner complaint to NHTSAFiled Oct 4, 2023Power train, Vehicle speed control, EngineODI 11548238

Steering

27 reports1 crash2 fires
“I was in a blizzard a few days ago on the freeway & got caught in a ditch, but thankfully got out. I wasn’t going that fast & couldn’t due to not being able to see through the snow well so I can drive safely. In order not to crash because there were semi trucks around, I had to whip the steering wheel along with the weight of the car on the snow in order not to crash due to the car being big & it was sliding pretty heavy & somehow a couple things went out of wack after turning my steering wheel. Definitely a scary experience. It is very hard to turn out of no where, as well it’s rare at times when it turns just a little smoothly. Also, once when first pulling off, it makes a consecutive clicking noise coming from or by the tires. When I give it acceleration while turning, as well, it makes that clicking sound. Then there’s just something about the engine or the drive train that sounds off. I’m still learning as I go about fixing what needs to be done.”
Owner complaint to NHTSAFiled Jan 26, 2025Steering, Suspension, EngineCrash reportedODI 11638640
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.