2010 Dodge Grand Caravan electrical system problems

“It's identical to the Ro3 Dodge Grand Caravan recall. My year, make, and model were recalled for this issue, but Dodge says my vin falls out the production window. However, parts from the exact same vendor (Continental) that suffer from the same weak internal detents were often installed in vehicles outside the official recall parameters. The internal springs in my Wireless Ignition Node (WIN) module have worn down, causing the vehicle to turn off from road bumps or key weight. The van stalls when the key jiggles. Driving down the road and I lose everything, power steering etc. Super dangerous to myself and others on the roadway. It's obviously the issue, when you watch the key fall into accessory mode from a bump or road vibration. This has happened repeatedly and the recall should be expanded to include more VIN numbers experiencing the same issue.”

“I am filing a formal complaint regarding a safety recall remedy denial by an authorized franchised dealership. My 2010 Dodge Grand Caravan has an active, uncompleted safety recall (Recall R03 / Wireless Ignition Node Module). When I attempted to schedule and complete this critical safety repair, the dealership's service department refused to perform the work. The service department stated that they would not honor the safety recall because they were concerned that surrounding 15-year-old plastic components or dashboard trim panels might break during disassembly. Under the National Traffic and Motor Vehicle Safety Act, manufacturers and their authorized dealers are legally mandated to provide a complete, free, and safe remedy for safety defects. A dealership cannot hold a critical safety hazard repair hostage over liability concerns regarding brittle plastic trim. The dealership's refusal to perform this work leaves me driving a vehicle with an unaddressed ignition switch defect that could cause the engine to stall unexpectedly, disabling power steering, brakes, and airbags. I request that the NHTSA investigate this dealership's refusal to honor federal safety…”

“The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The contact shifted the gear shifter into neutral. The vehicle was restarted. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the recall was not associated with the VIN. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 160,000.”

“The contact's friend owns a 2010 Dodge Grand Caravan. The contact stated that when the vehicle was started, the vehicle almost immediately shut off. The contact stated that several unknown warning lights were illuminated, then turned off. The contact stated that a single flashing red dot remained displayed. The vehicle was driven to an independent mechanic, who diagnosed the vehicle and determined that the starter needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same mechanic who determined that the 12-Volt battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not taken back to the mechanic; however, the vehicle could no longer able to be started. The contact had researched online and related the failure to NHTSA Campaign Number: 14V373000 (Electrical Systems, Air Bags); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.”

“The contact owns a 2010 Dodge Grand Caravan. The contact stated that while attempting to start the vehicle with the key fob, the vehicle failed to start. The contact stated that the failure was a persistent failure. The vehicle was towed to the dealer, where it was diagnosed with a failed WIN switch module. The contact was informed that the WIN switch module needed to be replaced. The vehicle was not repaired. The dealer referenced an unknown recall with a similar failure; however, the VIN was not associated with a recall for the failure. The contact was informed that the VIN was not included in the recall. In addition, the contact stated that the vehicle was taken to an independent mechanic, and the key fob was replaced three times. The manufacturer was not made aware of the failure. The failure mileage was unknown.”

“The contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoperable. The contact was unable to turn off the ignition with several unknown warning lights illuminated. The contact was not able to remove the key fob from the ignition. The contact removed the battery to turn off the vehicle and remove the key from the ignition. The vehicle was towed to the contact’s office. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. Parts distribution disconnect.”