2010 Dodge Grand Caravan steering problems

“The contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoperable. The contact was unable to turn off the ignition with several unknown warning lights illuminated. The contact was not able to remove the key fob from the ignition. The contact removed the battery to turn off the vehicle and remove the key from the ignition. The vehicle was towed to the contact’s office. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. Parts distribution disconnect.”

“The contact owns a 2010 Dodge Caravan. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.”

“Without warning the car completely shuts off. This is very dangerous because it happened on the freeway (luckily the cars slowed down behind me). It is intermittent and two different mechanics have not been able to detect the problem. Was there a recall on this issue? What can be done to make this vehicle safer to operate. This has been going on for about 2 years.”

“The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and Brent Brown Chrysler Jeep (1825 N University Pkwy Provo, UT 84604) were made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”

“The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 30 mph, the vehicle loss power steering functionality and ceased. The contact stated there was no warning light illuminated. The contact restarted the vehicle and continued driving to her destination. The failure recurred several times. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact took the vehicle to another local dealer Fred Martin Superstore (3195 Barber Rd, Barberton, OH 44203, (330) 753-4444) and the mechanic was unable to duplicate the failure. The contact stated that the failure persisted. The manufacturer had been informed of the failure. The failure mileage was approximately 107,000.”

“WHEN I AM DRIVING THE CAR STRAIGHT DOWN THE ROAD, THE CAR ENGINE CUTS OFF AND THE STEERING GOES RIGID AND DIFFICULT TO STEER A I GLIDE AND PULL THE CAR TO THE SIDE OF THE ROAD. THIS HAS HAPPENED PROBABLY 30 TIMES OVER THE PAST 3 YEARS. TWICE (WHEN THE CAR WAS ONLY A YEAR OR SO OLD) THE SHIFTING HAS JUST SLID OUT OF PLACE INTO ANOTHER GEAR BY ITSELF. THIS IS SO SO SO DANGEROUS. I HAVE TAKEN MY CAR IN TO A MECHANIC SEVERAL TIMES. THEY HAVE "FIXED"ISSUES TRYING TO FIX THE PROBLEM, BUT I SPEND MONEY ON"FIXES" THAT DO NOT RESOLVE THIS TERRIBLY FRIGHTENING PROBLEM.”