Problems · by component

2014 Dodge Grand Caravan air bags problems

48 owner complaints to NHTSA about the 2014 Dodge Grand Caravan cite air bags, 13% of all 359 complaints for this model year.

Complaints
48
13% of all complaints
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
4
Reported by owners
01 —Owner reports

What owners say about the air bags

Verbatim from NHTSA complaints, newest first
“The headrest safety feature deployed while the car was parked with the key OUT of the ignition. The internal plastic components have failed and broken and the headrest is not repairable. This incident happened on 9/23/2026. No prior warning lights were displayed and no previous symptoms were visible before failure. Currently, part is available for inspection. A dealer was contacted to check on warranty replacement. Vehicle is out of even the "extended" warranty due to the time frame being from date of service instead of being extended from the end of the initial warranty period. Part was not inspected by the dealer. Due to the potential severe impact these devices could enforce, these headrests should be recalled and replaced with new designed headrests and/or replaced with standard non-safety headrests for the life of the vehicles.”
Owner complaint to NHTSAFiled Sep 25, 2026Air bags, SeatsODI 11766967
“The airbag compartment in the drivers seat headrest popped open while driving and I have been unable to pop it back in. I was not injured but it scared me and could have caused an accident.”
Owner complaint to NHTSAFiled Jul 5, 2026Air bags, SeatsODI 11748325
“Passenger headrest airbag went off /exploded open while I was parking the van in my driveway. No one was sitting in the passenger seat so no one was injured. Yes, you can inspect it. I called dodge but they said there were no recalls. No one has inspected it. No warning lights.”
Owner complaint to NHTSAFiled Sep 6, 2025Air bagsODI 11685447
“Was driving down the highway coming back from Orlando when my air bag light went off. Heard cracking in my head test and all of a sudden it expired and deployed and hit me in the back of the head and almost knocked me out. Made me dizzy and I had my kids in the car. This should not have happend if I was not in a car crash and dodge refuses to fix it. It was faulty without any warning. There are many people this has happend to and the had a extension back in 2024 and to repair them and I never received a letter”
Owner complaint to NHTSAFiled Mar 27, 2025Air bags, SeatsODI 11651082
“The contact owns a 2014 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed at night, the vehicle lost motive power. No warning light was illuminated. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 178,000.”
Owner complaint to NHTSAFiled Nov 1, 2024Electrical system, Air bagsODI 11623095
“As I was driving down the road, doing about 40-45 mph, the airbag in my driver's seat headrest deployed. I was jolted forward and suffered neck and back pain, as well as a headache. Due to the neck and back pain, I had to visit the ER and have a CT scan done. There were no lights on the dash at the time of this happening to indicate it was going to malfunction. This has not been investigated yet, as it happened over the weekend but I will be reporting to the manufacturer as soon as they're open as well.”
Owner complaint to NHTSAFiled Jul 13, 2024Air bagsODI 11601823

Showing 6 of 48 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 12, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2014 Grand Caravan problem areas