2017 Dodge Journey air bags problems

“Purchased vehicle from Wildcat Used Cars in Somerset, KY on [XXX]. Took home and notified dealership of not having seatbelts in middle row. After having an inspection completed, found the SRS system was disabled, airbags removed, knee airbag just stuffed back in. All cables and components unplugged, fuses missing to cause the system to not load up and show the defect. had resistance from dealership in undoing the sale, until i made note of their mechanics checking off and noting in the carfax that it was "all good" and had be completely inspected. Dealership admitted that they don't check fuse boxes and cables if the lights on the dash aren't illuminated. This is a huge failure of safety. All is on a recorded line from their phonelines from the date range of 4/27/26-5/2/26. All is notated in documentation and photographic evidence. Finally settled and they bought the vehicle back on [XXX] and assured me it would be sent back with the correct salvage title, and it is currently out for resale on their lot as of today 5/24/26. They are fully aware of all the issues. The SRS,ABS, HVAC 40 Relays, and the Traction control system have all been disengaged/compromised…”

“The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 138,718.”

“Passenger head rest deployed for no reason. If someone was in the seat they would have got severe whiplash. It was a broken plastic piece inside the headrest. This is a common occurrence. There were no warnings. I kept the part in case it needs to be inspected. Definitely a manufacturers defect that needs to be addressed before someone gets hurt”

“The car lost power and wouldn't speed up. Could have been rear ended. We had the abs light come on,the traction control light on, the air bag light on and a few more I didn't recognize they came on and went out so fast. Had to pull over and restart the car.”

“The contact owns a 2017 Dodge Journey. The contact stated that while the seat belt was in use, the seat belt and air bag warning lights were illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the seat belt sensors needed to be replaced; however, the vehicle could only be serviced by the dealer. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 135,000.”

“Was hit by another vehicle in front driver wheel which knocked me off the roadway. During the collision I kept hitting the brakes and the car wouldn't stop. I had no control over the steering as well. My car then hit a fence. My airbags never deployed with extensive damage to the front end of my car. Because of the airbags not deploying I hit my head on the steering wheel causing injury as well as my knees hit the dashboard.”