2017 Dodge Journey problems

“The contact owns a 2017 Dodge Journey. The contact stated that while driving at approximately 30 MPH on two occasions, the vehicle lost power, and the brake pedal and the steering wheel became stiff. There were no warning lights illuminated during the failure. The vehicle was pulled over to the side of the road and turned off because the contact was nervous to drive the vehicle. The vehicle was towed to an independent mechanic however, the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was unknown.”

“The vehicle experienced a premature catalytic converter failure directly related to the defect covered under manufacturer Recall Z98 (Federal Emissions: 2016-2017 JC 2.4L NOX FAIL). Prior to the recall being announced, the owner had the failed component replaced out-of-pocket using a legally compliant, EPA-certified aftermarket part. FCA/Stellantis has improperly denied the pre-notice reimbursement claim, asserting that warranty and recall guidelines strictly require an OEM part. This practice violates federal recall reimbursement guidelines and anti-tying regulations by refusing fair remedy for a known manufacturer defect simply because a compliant aftermarket part was used for a post-warranty repair.”

“On the morning of August 26, 2026, my 2017 Dodge Journey 2.4L was brought to DeLand Chrysler Dodge Jeep Ram for federal safety Emissions Recall Z98, which required updating the software calibration on the Powertrain Control Module (PCM). The vehicle was scanned by the dealer at check-in (116,561 miles) and had zero transmission faults. The technician updated the PCM, and the dealer put 2 miles on the vehicle during service. Within 4 minutes of leaving the property, while accelerating to 50 MPH on a public roadway, the vehicle suffered a catastrophic loss of power and total transmission failure. The vehicle dropped completely out of gear, would roll backward while shifted into Drive, and completely refused to engage Reverse. If the vehicle was key-cycled off and on, it would move only one foot before the computer panicked, dropping it back into an immediate neutral state and free-revving the engine. The failed recall modification rendered the vehicle an immediate highway safety hazard. The dealership is actively refusing to honor the recall warranty or inspect the failed safety component. Stellantis corporate case number is 97915298.”

“Purchased vehicle from Wildcat Used Cars in Somerset, KY on [XXX]. Took home and notified dealership of not having seatbelts in middle row. After having an inspection completed, found the SRS system was disabled, airbags removed, knee airbag just stuffed back in. All cables and components unplugged, fuses missing to cause the system to not load up and show the defect. had resistance from dealership in undoing the sale, until i made note of their mechanics checking off and noting in the carfax that it was "all good" and had be completely inspected. Dealership admitted that they don't check fuse boxes and cables if the lights on the dash aren't illuminated. This is a huge failure of safety. All is on a recorded line from their phonelines from the date range of 4/27/26-5/2/26. All is notated in documentation and photographic evidence. Finally settled and they bought the vehicle back on [XXX] and assured me it would be sent back with the correct salvage title, and it is currently out for resale on their lot as of today 5/24/26. They are fully aware of all the issues. The SRS,ABS, HVAC 40 Relays, and the Traction control system have all been disengaged/compromised…”

“Headrest popped open on passenger side and car hasn't been in accident since I have had it. Also my backup camera isn't working, it started going blank, and upside down til it doesn't do anything anymore.”

“The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 60–70 MPH, the traction control warning light illuminated. Additionally, the contact stated that while the accelerator pedal was released, the vehicle was shaking erratically. The vehicle was driven to the shoulder of the roadway, and the vehicle was turned off. The contact stated that while attempting to start the vehicle, the vehicle started. The contact stated that the traction control switch was inoperable. The contact stated that the failure was persistent. The vehicle was taken back to CarMax, where the vehicle was purchased. The contact was informed that the vehicle was repaired; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the vehicle was unsafe to operate. The contact stated that the vehicle was used to transport children. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.”