Problems · NHTSA complaints

2002 Dodge Stratus problems

Owners filed 174 complaints about the 2002 Dodge Stratus with NHTSA between Apr 2002 and Mar 2016. The most-cited component is engine and engine cooling (52).

Complaints
174
Filed with NHTSA
Crashes
14
Reported by owners
Fires
5
Reported by owners
Injuries
14
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine and engine cooling52
  2. Suspension31
  3. Air bags23
  4. Power train23
  5. Electrical system13
  6. Steering11
  7. Structure11
  8. Service brakes, hydraulic11
  9. Vehicle speed control8
  10. Visibility5
  11. Equipment4
  12. Seat belts4
  13. Engine3
  14. Fuel system, gasoline3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20025
200317
200433
200518
200620
200714
200824
20094
201011
20114
20125
20132
20147
20157
20163

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine and engine cooling

52 reports2 fires
“ON MY WAY TO WORK ONE MORNING, THE CAR STOPPED IN THE MIDDLE OF THE STREET. IT WAS TWO BLOCKS FROM THE HOUSE. I HAD 2 NEIGHBORS PUSH THE CAR BACK TO THE HOUSE. I EVENTUALLY TOOK IT TO THE MECHANIC, WHO TOLD ME THE PROBLEM WAS THE ENGINE. HE TOOK OUT THE PARTS TRYING TO REBUILD THE ENGINE AND NOTICED THERE WAS SLUDGE THROUGHOUT THE PARTS. HE THEN TOLD ME IT WAS NOT SAFE TO TRY AND CLEAN IT OUT, BECAUSE THERE IS NO GUARANTEE HOW FAR INTO THE ENGINE IT HAD GONE. I WOULD HAVE TO PURCHASE AN WHOLE NEW ENGINE. HE LOOKED FOR ENGINES BUT COULD ONLY FIND THOSE WITH HIGH MILEAGE. HE WAS NOT SURE IF THE ENGINE WOULD STAND-UP FOR LONG OR EVENTUALLY CAUSE ME TO HAVE TO CHANGE IT AGAIN. THE CAR IS STILL WAITING FOR AN ENGINE. I HAVE NOT BEEN IN A FINANCIAL SITUATION TO AFFORD IT. I RECENTLY STARTED TO LOOK AGAIN TO GET AN IDEA OF WHEN I MAY BE ABLE TO WORK ON THIS AGAIN. I REMEMBER HEARING THERE WAS AN ISSUE WITH THE STRATUS' BUT WHEN I CALLED TWO LOCAL DEALERS FOR INFORMATION, THEY TOLD ME THEY DID NOT KNOW ANYTHING ABOUT IT. *TR”
Owner complaint to NHTSAFiled Oct 13, 2011Engine and engine coolingODI 10430145

Suspension

31 reports1 crash2 related recalls
“TL* THE CONTACT OWNS A 2002 DODGE STRATUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE BALL JOINT FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED OVER TIME WITH THE REMAINING THREE BALL JOINTS DETACHING FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000.”
Owner complaint to NHTSAFiled Sep 15, 2015SuspensionODI 10763793

Air bags

23 reports10 crashes2 related recalls
“TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”
Owner complaint to NHTSAFiled Mar 28, 2016Air bagsODI 10851861

Power train

23 reports1 fire
“GRANDAUGHTER WAS RETURNING HOME FROM COLLEGE . VEHICLE SUDDENLY CAUGHT FIRE ON HIGHWAY BETWEEN MARBLE FALLS TEX AND BURNET TEXAS.. HER MOTHER WAS FOLLOWING IN ANOTHER CAR AND BARELY HAD TIME TO RESCUE SOME OF THE PERSONAL ITEMS BEFORE ENTIRE CAR WAS ENGULFED IN FLAMES. GRANDDAUGHTER BARELY ESCAPED THE VEHICLE WITHOUT INJURY. SHE WAS ABLE TO GET SEVERAL PICTURES OF THE VEHICLE FIRE ON HER CELL PHONE.. THE FIRE BEGIN EITHER UNDER THE HOOD OR UNDER THE FRONT OF THE CAR AND WAS COMPLETELY ENGULFED IN A MATTER OF MINUTES.. GRANDAUGHTER AND HER MOM WAS VERY DISTRAUGHT AND TERRIBLY UPSET UNTIL FIRE DEPT FROM BURNET ARRIVED ON THE SCENE . THEY WERE CALLED (911) BY A PASSING MOTORIST. THE BURNED OUT VEHICLE WAS HAULED IN TO BURNET TEXAS BY ADVANTAGE TOWING 512-756-7995. WE HAVE NEVER RECEIVED A RECALL FROM DODGE ABOUT THE POSSIBLE FIRE HAZARDS ON THIS VEHICLE. *TR”
Owner complaint to NHTSAFiled Mar 7, 2014Power train, Structure, EngineFire reportedODI 10567857

Electrical system

13 reports1 fire
“TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE FROM THE DASHBOARD AS THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. IN ADDITION, THE HORN AND THE CRUISE CONTROL FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 69,000. UPDATED 09/02/14*LJ”
Owner complaint to NHTSAFiled Jul 17, 2014Air bags, Vehicle speed control, Electrical systemODI 10611212

Steering

11 reports2 crashes1 fire
“MY CAR HAS A BAD NOISE AND POPPING SOUND IN THE FRONT END. I WAS TURNING OUT OF MY MOMS DRIVEWAY WHEN MY FRONT PASSENGER TIRE COLLAPSED IN .. MY UPPER BALL JOINT BROKE . AFTER MY CAR WAS JACKED UP MY LOWER A ARM AND BALL JOINT WAS BROKE .. I REPLACED EVERYTHING . A WEEK LATER THE DRIVER SIDE BALL JOINT HAD TO BE REPLACED . MY CAR STILL MAKES A AWEFUL SOUND LIKE SOMETHING IS ABOUT TO BRAKE . SHOULD I REPLACE EVERY PART IN THE FRONT . CAUSE IT DANGEROUS FOR MYSELF AND MY CHILD .”
Owner complaint to NHTSAFiled May 16, 2015Steering, Suspension, Unknown or otherCrash reportedODI 10716802
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.