Problems · by component

2000 Ford Contour structure problems

82 owner complaints to NHTSA about the 2000 Ford Contour cite structure, 33% of all 251 complaints for this model year.

Complaints
82
33% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“DASHBOARD IS DELAMINATING AND PEELING UPWARD INTERFERING WITH AIR BAG DEPLOYMENT, DEFROSTERS AND VISIBILITY. FORD HAS ONGOING ISSUES WITH THIS SAME PROBLEM ON OTHER FORD PRODUCTS. I FEEL THIS IS DEFINITELY A SAFETY ISSUE AND QUALITY ISSUE. *TR”
Owner complaint to NHTSAFiled Jun 15, 2020Air bags, Structure, Visibility/wiperODI 11329060
“I HAD JUST GOT ON INTERSTATE WHEN MY CAR STARTED CUTTING OUT. I IMMEDIATELY PUT MY FLASHERS ON & TRIED TO GET IN THE LEFT LANE SO I COULD GET ON SHOULDER OF INTERSTATE BUT CARS WOULD NOT ALLOW ME TO GET OVER. MY CAR DIED IN MIDDLE OF INTERSTATE. I CALLED ASAP (A SERVICE IN ALABAMA FOR HELP ON THE INTERSTATE) & TOLD THEM WHERE I WAS & I NEEDED THEM TO BRING ME SOME GAS. THEN A CAR CAME FLYING UP BEHIND ME BUT WAS ABLE TO STOP & DID NOT HIT ME. THEN THE CAR BEHIND HIM HAD STOPPED BUT A TRUCK BEHIND HER WAS NOT ABLE TO STOP. HE HIT HER, SHE HIT THE MAN BEHIND ME AND HE HIT ME. PARAMEDICS WERE CALLED FOR A 4 YEAR OLD IN THE WOMANS CAR WHO SAID HIS HEAD HURT. I COULD HAVE BEEN KILLED IF THE CAR BEHIND ME HAD HIT ME AND TURNED MY CAR SIDEWAYS & WAS HIT ON THE SIDE BY ANOTHER CAR, BECAUSE EVERYONE WAS DRIVING WAY TOO FAST AND DID NOT ACKNOWLEDGE MY FLASHERS AT ALL. THEY WOULD FLY PAST ME BLOWING THEIR HORNS. DID THEY THINK I WAS STOPPED ON PURPOSE? BELIEVE ME IF I COULD HAVE MADE THE CAR GO I WOULD HAVE. THIS CAR DOES THIS SOMETIMES WHEN ON A 1/4 TANK OF GAS, AND SINCE THIS ACCIDENT IT HAS GOTTEN WORSE. NOW IT DOES IT ON 3/4 TANK. I DO NOT GET ON INTERSTATE ANYMORE.…”
Owner complaint to NHTSAFiled Oct 26, 2012Exterior lighting, StructureCrash reportedODI 10482382
“2000 FORD CONTOUR SVT, 71K MILES THE DASHBOARD HAS BEEN CURLING, FROM WHERE THE WINDSHIELD MEETS THE DASHBOARD, FOR SEVERAL YEARS NOW. THE PROCESS HAS BEEN VERY SLOW, BUT HAS GOTTEN TO THE POINT WHERE IT NOW SEVERELY INTERFERES WITH DEFROST VENT FLOW AND VISION. THE DEFROST VENT POPPED OUT A YEAR AGO AND NOW DOES NOT FIT. THE CURLING OF THE DASHBOARD DOES NOT PROVIDE FOR DECENT DEFROST AND VENTING, WHICH IN ADDITION TO THE 6 INCHES OF DASHBOARD THAT HAS CURLED UP, INTERFERES WITH ADEQUATE SIGHT, ESPECIALLY FOR SHORTER DRIVERS. I'VE HAD SEVERAL OTHERS (STRANGERS) STOP ME OUT-OF-THE-BLUE AND INQUIRE ABOUT MY PROBLEM THAT THEY ALSO HAVE. BASED ON THE MANY COMPLAINTS THAT HAVE BEEN FILED FOR THIS DEFECT, A RECALL SHOULD BE INITIATED BY FORD! *TR”
Owner complaint to NHTSAFiled Sep 4, 2010StructureODI 10353849
“IN MY WIFES CAR THE DASHBOARD NEAR THE WINDSHIELD IS STARTING TO COME UP ITS RIGHT NEAR THE VENT IN THE CAR IT MAKES DRIVE THE CAR MORE DIFFICULT DUE TO THE DASH IS NOW BLOCK PART OF THE WINDSHIELD I WAS TOLD THIS HAS HAPPENED TO SOME ONE BEFORE AND I WOULD LIKE TO HAVE THIS LOOKED INTO. *TR”
Owner complaint to NHTSAFiled Mar 19, 2010Visibility, StructureODI 10321059
“DASHBOARD BEGAN SLOWLY WARPING OVER A YEAR. IT GOT TO THE POINT WHERE VISIBILITY AHEAD WAS COMPROMISED, AND THE DEFROSTER VENTS WERE NO LONGER FUNCTIONING. DEALER WOULD NOT COVER A REPLACEMENT, SO I HAD THE WORK DONE AT A LOCAL BODY SHOP AT MY FULL COST. SO FAR, THE REPLACEMENT DASH IS OK. *TR”
Owner complaint to NHTSAFiled Apr 14, 2008Visibility, StructureODI 10224388
“THE DASH BOARD IS CURLED UP. THE PROBLEM STARTED IN 2002 AND HAS SLOWLY CONTINUED TO GET WORSE. WE CONTACTED FORD AND THEY SAID THAT THERE WAS A RECALL BUT THAT THE TIME FRAME FOR MAKING A CLAIM HAD EXPIRED. WE DIDN'T PROCEED FURTHER BECAUSE THEY TOLD US IT WOULD COST US $1000 TO FIX. OUR WARRANTY SAID THEY WOULDN'T COVER IT BECAUSE THEY CONSIDERED IT "UPHOLSTERY." WE HAVE JUST LEFT IT. IT IS A SAFETY ISSUE BECAUSE IT MAKES IT VERY DIFFICULT TO SEE OVER THE CURLED DASH BOARD. PLUS, IN THE WINTER, THE WINDOW DOESN'T DEFROST PROPERLY, AGAIN MAKING IT DIFFICULT TO SEE. I JUST SAW YOUR WEBSITE ON LINE TODAY, WHICH IS WHY WE DIDN'T CONTACT YOU EARLIER. *TR”
Owner complaint to NHTSAFiled Jul 27, 2007StructureODI 10197658

Showing 6 of 82 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.