Wheels
Free remedy
ON CERTAIN POLICE AND TAXI VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.
43 owner complaints to NHTSA about the 2003 Ford Crown Victoria cite wheels, 15% of all 289 complaints for this model year. NHTSA also lists 1 recall on this component.
“THESE PARTICULAR WHEELS ON THE CROWN VICTORIA POLICE INTERCEPTOR WERE KNOWN TO CRACK, AND LEAK AIR, CAUSING AN ACCIDENT. THEY WERE RECALLED BY FORD, BUT THE POLICE DEPARTMENT THAT PURCHASED THIS VEHICLE, YAVAPAI-APACHE POLICE IN CAMP VERDE, AZ, NEVER HAD THEM REPLACED. I AM CONSTANTLY ADDING AIR TO MY TIRES. LUCKILY I HAVEN'T HAD A BLOWOUT. I WOULD SETTLE FOR A USED SET OF STOCK WHEELS(12 HOLE TYPE) TO REPLACE THE CURRENT 8 HOLE TYPE, SINCE I STILL HAVE THE ORIGINAL HUBCAPS ON THE VEHICLE”
“I HAVE A 2003 FORD CROWN VICTORIA. I AM HAVING ISSUES WITH THE ELECTRICAL SYSTEM. I ONLY HAVE 2 SPEEDS ON MY WIPERS. EITHER THE SECOND INTERMITTENT, OR FULL SPEED. WHILE ON FULL SPEED, IF I TURN ON THE LEFT TURN SIGNAL, THE WIPERS STOP. A WHILE BACK, MY HORN WOULD JUST HONK ON ITS OWN. THE WORST, WHICH MADE ME TAKE OUT THE FUSE, WAS AT 3:30AM ONE NIGHT THE HORN JUST WOULDN'T STOP. I WAS ASLEEP IN THE HOUSE. THE WINDOWS WORK, SOMETIMES. I CAN ROLL DOWN THE PASSENGER WINDOW WITH THE DRIVERS SIDE BUTTON, BUT HAVE TO REACH ACROSS THE CAR TO ROLL IT UP WITH THE OTHER DOOR SWITCH.MY LIGHTS, THAT ARE SUPPOSED TO COME ON AUTOMATICALLY WHEN IT'S DARKER OUTSIDE, SEEM TO BE ON NO MATTER WHAT TIME OF DAY IT IS. I KNOW IT IS AN OLD CAR, BUT FOR SO MANY THINGS THAT ARE WIRED THROUGH THE ELECTRICAL SYSTEM, IT MAKES ME THINK THAT PART OF THAT IS ONE OF YOUR RECALLS. I TRIED SEARCHING BY VIN, BUT IT KEPT TELLING ME TO ENTER A VALID VIN. I CHECKED IT AGAIN, WROTE IT DOWN TWICE, AND TRIED AGAIN. I ALSO NOTICED THAT YOU HAVE A RECALL ON THE WHEELS FOR THIS CAR AS WELL. I HAVE REPLACED THE TIRES 4 TIMES, AND THE VALVE STEMS TWICE. FOR THREE YEARS NOW, I HAVE DRIVEN ON BAD, OR NEW…”
“TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 03V279000 (WHEELS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER INSPECTED THE VEHICLE HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS NOT DEFECTIVE. THE CONTACT STATED AFTER DRIVING THE VEHICLE APPROXIMATELY 10,000 MILES THEY NOTICED THE REAR PASSENGER RIM HAD A CRACK. THE VEHICLE WAS RETURNED TO THE DEALER WHERE THEY DIAGNOSED THAT THE DUE TO THE VEHICLE NO LONGER BEING IN LAW ENFORCEMENT THE RECALL DID NOT APPLY TO THE MODEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,400.”
“DEALER, WHO I HAD BOUGHT THE CAR FROM AND WHO HAD BEEN SERVICING IT, SAID BEARING NOISE IN R/R (MILEAGE 44850). REPAIRED IT FOR $694.57 DOLLARS. POLICE AND FLEET CROWNVICS WERE MANUFACTURED AT THE SAME TIME IN THE SAME PLANT IN CANADA AND WERE RECALLED FOR WHEEL BEARING AND AXLE PROBLEMS VIA FORD RECALL NUMBER 04S16. DEALER SAID RECALL ONLY APPLIED TO FLEET VEHICLES SO I HAD TO PAY FOR THE WORK. FORD CUSTOMER RELATIONS SIMPLY SENT ME BACK TO THE DEALER. IS THERE ANY POSSIBILITY THE L/R BEARING/AXLE MAY FAIL? SHOULDN'T THE DEALER/FORD CONSIDER THIS VEHICLE AS PART OF THE ORIGINAL RECALL? YOU HAVE A NUMBER OF COMPLAINTS SIMILAR TO MINE ON YOUR WEBSITE UNDER DIFFERENT HEADINGS SUCH AS AXLE ASSEMBLY, SUSPENSION REAR, POWER TRAIN, AXLE SHAFT FOR THE SAME MODEL, YEAR OF MANUFACTURE, PLACE OF MANUFACTURE AND LOW MILEAGE. JUST WHAT ROLE DOES YOUR ORGANIZATION HAVE IN THESE SITUATIONS? I HAD TRIED TO GET SATISFACTION IN THIS MATTER MUCH EARLIER BUT WITH THE RECENT INTEREST IN SAFETY RECALLS I THOUGHT I'D TRY AGAIN. THANK YOU FOR YOUR CONSIDERATION OF MY CONCERNS. *TR”
“TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL SPLIT WHERE THE RIM CONNECTED TO THE CENTER OF THE WHEEL. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V279000 (WHEELS), BUT THE MANUFACTURER INFORMED HIM THAT THE RECALL ONLY APPLIED TO THE MODELS THAT WERE BEING USED AS POLICE VEHICLES. THE CONTACT STATED THAT THE INFORMATION WAS NOT INDICATED IN THE RECALL NOTICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 180,000.”
“HAVE BEEN DRIVING THE CAR BACK AND FORTH TO WORK UNDER NORMAL CONDITIONS. THEN REALIZED THE CAR HAD A FLAT, THEN TOOK TO THE LOCAL TIRE SHOP. WHERE THEY INFORMED ME THE TIRE WAS FINE, BUT THE WHEEL HAD SPLIT AT THE CONNECTION WELD(MAKING IT NO GOOD). FOUND OUT FORD HAD A RECALL, I WENT TO MY LOCAL FORD DEALER WHERE THEY EXPLAINED IT WAS A DEFECT AND WOULD BE REPLACED IF IT WAS A CURRENT POLICE VEHICLE. WHERE IT IS NOT CAUSE I OWN IT, THEY SAID THEY CAN NOT PERFORM THE RECALL. NOW TELL ME HOW AM I NOT ANYMORE IMPORTANT THAN OUR POLICE OFFICIALS? MY FAMILY IS AT SAFETY RISK, ALONG WITH MYSELF, AND OTHERS ON THE ROAD, BECAUSE THE WHEEL COULD SPLIT AND CAUSE AND ACCIDENT! SO TELL ME WHY WONT FORD STAND BEHIND THERE RECALLED PRODUCT? *TR”
Showing 6 of 43 reports. Read every report on NHTSA.gov.
ON CERTAIN POLICE AND TAXI VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.