Problems · NHTSA complaints

2003 Ford Crown Victoria problems

Owners filed 289 complaints about the 2003 Ford Crown Victoria with NHTSA between Aug 2002 and Mar 2026. The most-cited component is exterior lighting (96).

Complaints
289
Filed with NHTSA
Crashes
17
Reported by owners
Fires
6
Reported by owners
Injuries
7
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Exterior lighting96
  2. Wheels43
  3. Power train34
  4. Electrical system33
  5. Suspension29
  6. Engine and engine cooling12
  7. Steering12
  8. Tires12
  9. Vehicle speed control12
  10. Fuel system, gasoline9
  11. Service brakes, hydraulic9
  12. Visibility7
  13. Air bags6
  14. Engine6

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20024
200333
200427
200525
200612
200723
200814
200912
201020
201111
201214
201317
201415
201512
201613
201712
20187
20197
20204
20211
20220
20231
20241
20253
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Exterior lighting

96 reports3 crashes2 fires1 related recall
“I'm having problems with the lighting control module my high beam lights stop working. I see this year (2003) Ford crown Victoria has a recall for the lighting control module but mines isn't listed when I put in my VIN number and I wanted to see if mines can be listed. Also I would like to know why wasn't it listed on the recall list because this is a safety issue and very dangerous.”
Owner complaint to NHTSAFiled Mar 27, 2026Exterior lightingODI 11727583

Wheels

43 reports1 crash1 fire1 related recall
“THESE PARTICULAR WHEELS ON THE CROWN VICTORIA POLICE INTERCEPTOR WERE KNOWN TO CRACK, AND LEAK AIR, CAUSING AN ACCIDENT. THEY WERE RECALLED BY FORD, BUT THE POLICE DEPARTMENT THAT PURCHASED THIS VEHICLE, YAVAPAI-APACHE POLICE IN CAMP VERDE, AZ, NEVER HAD THEM REPLACED. I AM CONSTANTLY ADDING AIR TO MY TIRES. LUCKILY I HAVEN'T HAD A BLOWOUT. I WOULD SETTLE FOR A USED SET OF STOCK WHEELS(12 HOLE TYPE) TO REPLACE THE CURRENT 8 HOLE TYPE, SINCE I STILL HAVE THE ORIGINAL HUBCAPS ON THE VEHICLE”
Owner complaint to NHTSAFiled Aug 25, 2020WheelsODI 11351242

Power train

34 reports2 fires
“WHILE IN MOTION, CAR BEGAN MAKING A GRINDING NOISE FROM REAR. WHAT I THOUGH MIGHT BE A BAD TIRE OR FAILED BRAKE TURNED OUT TO BE A LEAKING REAR AXLE SEAL , DAMAGED AXLE SHAFTS AND BEARINGS. THIS IS THE EXACT RECALL UNDER 04S16 WHICH APPLIES TOWARD 2003 FLEET CV'S. FORD CONTINUALLY DISAPPOINTS AS I WAS TOLD THAT MY CAR VIN IS NOT INCLUDED. I HAD A SIMILAR INCIDENT WITH MY LCM (LIGHTING CONTROL MODULE)-- HAD TO PAY REPAIR AND SAVE RECEIPTS FOR 2 YEARS UNTIL FORD FESSED UP AND EXPANDED RECALL AND FINALLY GOT A REFUND. AS OF THIS INCIDENT, THE CAR IS A PASSENGER FAMILY VEHICLE IN GREAT SHAPE/CARE WITH APPROXIMATELY 110,000 MILES ON IT. 4.6 V8 ENGINE. I EXPECT A FULL REFUND FOR THIS REPAIR WHICH IS EFFECTING OTHERS AND COULD HAVE KILLED ME AND MY FAMILY. I CALLED 1(800)392-3673 FORD CUSTOMER RELATIONS AND WAS TOLD TO TUCK MY RECEIPT IN WALLET AND WAIT TO SEE IF A RECALL IS EVER ISSUED. THEY DO IN FACT ACKNOWLEDGE EXACT ISSUE WITH P70, P71, P72--- JUST NOT MY P74. FORD, DO RIGHT BY YOUR PEOPLE! NO WONDER WHY MANY GO TO FOREIGN CARS. LET'S HOPE NHTSA AND FORD CAN RESTORE AMERICAN HOPE. ---NOT TO MENTION OUR LIVES ON THE ROAD.”
Owner complaint to NHTSAFiled Jul 22, 2016Power trainODI 10887809

Electrical system

33 reports3 crashes2 fires1 related recall
“I brought this vehicle into the dealership for safety recall 15s39. There were no problems with the vehicle prior to taking it in. When I received the vehicle back from the dealer they had admitted to not completing all the steps in the safety recall. Now that I have the vehicle the dealer returned it to me with the following issues: all of the interior and exterior lighting including the headlights do not work and the air bag light is illuminated. A supervisor at Ford customer service said they refuse to do anything about the new problems they caused. She stated that "well, it's a pretty old car." I don't think the age of the car should give Ford a pass to not fix a safety recall. The fix for their safety recall only created safety problems with this car - namely the air bags may not work.”
Owner complaint to NHTSAFiled May 7, 2025Electrical system, Exterior lighting, Air bagsODI 11659563

Suspension

29 reports3 crashes2 fires1 related recall
“FIRST TAKA TAKE AIRBAG ON JAN.1ST 2008 I'M HIT A DEER AND I'M HAD TO REPLACE MY WHOLE FRONT EVEN THE HOOD THE ,AIRBAG LIGHT CAME ON IN FACT IT IS STILL ON BUT THE BAG DID NOT DEPLOY. THE LIGHTS INSIDE MY TRUCK STAYS ON FOR 30 MINUTES AND THE ALARM WILL NOT SET AFTER THE VEHICLE IS SHUT OFF. MY SUSPENSION SYSTEM ON THE PASSENGER SIDE SOUNDS AS IF THE BRAKE CALIBER IS LOOSE WHEN MOVING YOU CAN HEAR IT WHEN TURNING I TOOK OFF THE WHEEL, AND I CAN NOT FIND THE PROBLEM”
Owner complaint to NHTSAFiled Jun 30, 2016Suspension, Electrical system, Exterior lightingCrash reportedODI 10881922

Engine and engine cooling

12 reports
“The contact owns a 2003 Ford Crown Victoria. The contact stated that after starting the vehicle, the contact smelled an abnormal coolant odor. The contact inspected the vehicle and noticed there was corrosion and a crack near the intake and radiator hose. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.”
Owner complaint to NHTSAFiled Apr 21, 2023Engine and engine coolingODI 11518286
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.