Problems · NHTSA complaints

2013 Ford E-350 problems

Owners filed 13 complaints about the 2013 Ford E-350 with NHTSA between Aug 2013 and Oct 2022. The most-cited component is suspension (7).

Complaints
13
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Suspension7
  2. Tires6
  3. Wheels5
  4. Service brakes5
  5. Engine2
  6. Steering2
  7. Structure1
  8. Engine and engine cooling1
  9. Electrical system1
  10. Vehicle speed control1
  11. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20132
20145
20151
20160
20170
20182
20191
20200
20210
20222

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Suspension

7 reports
“I purchased this lift kit based on multiple reviews including personal friends. After install, I have had to undergo four alignments with no resolution. Multiple mechanics have confirmed that the kit is defective. I have been in contact with the manufacturer but they have stopped responding to me. They freely admitted to my alignment shop and myself that they do not use any jigs or templates to build these kits. They are modifying stock I-beams which clearly and obviously dictate in forged letters to not modify. I have asked for a fix or resolution and WeldTech is no longer responding. I have initiated a chargeback on my card. This kit poses a significant safety risk in that it causes the vehicle to not track straight or true requiring constant correction. Even a momentary lapse in attention could result in crossing lanes or into shoulders or ditches putting the driver and occupants and other vehicles on the road at risk.”
Owner complaint to NHTSAFiled Aug 16, 2022SuspensionODI 11479610

Tires

6 reports
“TL* THE CONTACT OWNS A 2013 FORD E-350. WHILE DRIVING APPROXIMATELY AT 55 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE CONTACT STATED THAT THE DEALER (JACK SCHMITT CHEVROLET OF WOOD RIVER, 1870 E EDWARDSVILLE RD, WOOD RIVER, IL 62095) WERE AWARE THE TIRES WERE NOT FOR THE VEHICLE WHEN IT WAS SOLD TO THE CONTACT. THE MANUFACTURER WAS CONTACTED. THE VIN WAS UNKNOWN. NO TIRE INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 67,000. *TT *TR”
Owner complaint to NHTSAFiled Jan 16, 2018Tires, WheelsODI 11063035

Wheels

5 reports
“I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR TO GET FIX AND FIND THE PROBLEM BEFORE SOMEONE DOES GET INJURED OR KILLED. I WOULD LIKE TO TALK TO SOMEONE ABOUT GETTING THEM RECALLED, THAT IS THE ONLY WAY THE BODY COMPANY WILL TAKE CARE OF THE PROBLEM. UTILIMASTERS SOLUTION IS TO CONTINUE TO REPLACE THE TIRES AND DO FRONT END ALIGNMENTS EACH TIME WHICH I HAD INITIALLY TRIED AND THE TIRE WEAR IS NO BETTER. BASICALLY THE WEIGHT OF…”
Owner complaint to NHTSAFiled Jun 30, 2014Suspension, Tires, Wheels, Service brakesODI 10607105

Service brakes

5 reports
“I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR TO GET FIX AND FIND THE PROBLEM BEFORE SOMEONE DOES GET INJURED OR KILLED. I WOULD LIKE TO TALK TO SOMEONE ABOUT GETTING THEM RECALLED, THAT IS THE ONLY WAY THE BODY COMPANY WILL TAKE CARE OF THE PROBLEM. UTILIMASTERS SOLUTION IS TO CONTINUE TO REPLACE THE TIRES AND DO FRONT END ALIGNMENTS EACH TIME WHICH I HAD INITIALLY TRIED AND THE TIRE WEAR IS NO BETTER. BASICALLY THE WEIGHT OF…”
Owner complaint to NHTSAFiled Jun 30, 2014Suspension, Tires, Wheels, Service brakesODI 10607108

Engine

2 reports
“2013 FORD E350 SUPER DUTY MOTORHOME. CONSUMER WRITES IN REGARDS TO MELTED EXHAUST FLANGE AND CONCERN ABOUT POTENTIAL FOR FIRE CAUSED BY EXCESSIVE EXHAUST HEAT BUILD UP. *EA *TR”
Owner complaint to NHTSAFiled Feb 26, 2019Engine and engine cooling, EngineODI 11175611

Steering

2 reports
“BOTH FRONT STEER TIRES SHOWING SEVERE POSITIVE CAMBER, CAUSING A SEVERE SAFETY ISSUE TO STEER THE PASSENGER VEHICLE (SHUTTLE BUS) AND EXCESSIVE TIRE WEAR FOR A LOW NUMBER OF MILES. FRONT WHEEL ALIGNMENT WAS PERFORMED WITH SHIMS INSTALLED TO CORRECT THE SEVERE POSITIVE CAMBER CONDITION. FORD ABSOLVED ITSELF TO PAY FOR THE WORK UNDER THEIR WARRANTY PROGRAM, POINTING THE FINGER AT THEIR PARTNER/VENDOR STARCRAFT WHO INSTALLS THE SHUTTLE BUS CHASSIS IN TERMS OF THE ENGINEERING DESIGN OF THIS PROBLEM. COMPLAINED TO THE PRESIDENT'S EXECUTIVE OFFICE OF FORD FOR RESOLUTION AFTER A POOR SATISFACTORY RESPONSE TO THE ISSUE FROM THEIR COMMERCIAL VEHICLE CUSTOMER SERVICE UNIT. FROM THE EXECUTIVE OFFICE OF FORD, "WE STAND BEHIND THE DECISION OF OUR CUSTOMER SERVICE COMMERCIAL UNIT AND DEALER DIEHL FORD OF BELLINGHAM, WA." VERY UNSAFE SITUATION, AND VERY CLEARLY A FORD ENGINEERING ISSUE. FORD ENGINEERING PROVIDES THE SPECS FOR CHASSIS USAGE TO THEIR VENDOR STARCRAFT. FORD SELLS THE SHUTTLE BUS VEHICLES DIRECTLY TO THE CONSUMER, ASSUMING ALL LIABILITY. *TR”
Owner complaint to NHTSAFiled Oct 1, 2014Steering, Suspension, TiresODI 10640647
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.