2020 Ford Ecosport engine and engine cooling problems

“The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The dealer was notified of the failure and confirmed that parts were unavailable. The contact later received a letter stating that parts were available; however, the dealer stated that due to a limited supply, they could only service the recall if the vehicle had experienced the failure. The contact stated that while driving 65 MPH, the check engine warning light illuminated, and the vehicle hesitated while depressing the accelerator pedal. Due to the failure, the vehicle was towed to a dealer to be repaired. Upon inspection, the mechanic discovered that the engine oil pump drive belt tensioner arm was fractured, and the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.”

“The contact owns a 2020 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of drive power. The engine oil, check engine, and transmission warning lights were illuminated. The contact was able to drive the residence. The dealer's mobile service technician performed an oil change at the contact's residence. After the oil change, the vehicle lost motive power while driving, with several unknown warning lights illuminated. The vehicle was towed to the dealer, who related the failure to the recall but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,950.”

“The contact owns a 2020 Ford Ecosport. The contact stated while starting the vehicle up she noticed that it hesitate was turning on and noticed the oil pressure warning light illuminated, and stated while accelerating the vehicle starts to shake and would not go above 30 MPH, and while trying to stop at a red light the vehicle struggles to brake although the brakes are applied, after coming to a full stop the vehicle shutdowns and would have restart. The vehicle was taken to a dealer, where it was diagnosed to have a broken intake camshaft and bank 1, causing the engine block to be repaired. The contact referenced NHTSA Campaign Number: (23V905000 (ENGINE AND ENGINE COOLING) however, the dealer would not repair the recall due to the extensive issues caused by the pending recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000.”

“The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle failed to start up. After several attempts, the vehicle still failed to start up. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact was informed that the part to do the recall repair was not yet available. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the issue. The contact requested a buyback three times, but the manufacturer denied the request. The failure mileage was 41,376.”

“The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, there was a loud banging coming from the engine, and the low oil warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the engine and transmission needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving approximately 65 MPH, there was a loud banging sound coming from the engine, and the low oil warning light illuminated. Due to the failure, the steering wheel seized, and the brake pedal failed to function properly. The vehicle was towed to the dealer, where it was determined that the engine had seized. The dealer referred the contact to the manufacturer for further assistance related to the failure, and to confirm if the failure was associated with the recall. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,264.”

“The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue several times and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact received a notification that parts were available; however, upon contacting the dealer, the contact was informed that parts were still on backorder. The manufacturer was made aware of the issue and informed the contact that parts were available. The contact had not experienced a failure.”