Problems · by component

2011 Ford Escape Hybrid structure problems

42 owner complaints to NHTSA about the 2011 Ford Escape Hybrid cite structure, 3% of all 1,334 complaints for this model year.

Complaints
42
3% of all complaints
Crashes
3
Reported by owners
Fires
1
Reported by owners
Injuries
4
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“Top of wheel well around shock absorber broke off due to rust as well a frame disintegrating due to rust. When shock broke free part of wheel well lodged behind the tire and destroyed the brand new tire.”
Owner complaint to NHTSAFiled Jan 31, 2025Suspension, Structure, Unknown or otherODI 11639804
“The front subframe on the passenger side is rusted through. I have also heard this part referred to as the engine cradle. I noticed while changing the serpentine belt and had it looked at by a mechanic. Took it to Midas and mechanic said front subframe should to be replaced but couldn't get the part. I researched this online and found it to be a common problem. People say it may be from AC water discharge due to occurring mostly on passenger side only. The uploaded images are of my own vehicle. Apparently people say these snap and the car takes a hard right turn when the wheel comes loose. I guess all the people that die don't post anything so the government isn't taking this issue seriously... Uploaded images are of my own vehicle. I'm also including youtube links of other people's similar year/make, same model issue as 2011 Ford Escape with the same issue. The first one is apparently by a Ford mechanic, fixing his mom's vehicle because he doesn't want her to die. I'm a [XXX], discovered this on Veterans Day 2024. Survived combat, but will this faulty vehicle kill me? Needs manufacturer recall, myself and many others have no choice but to drive it. [XXX] [XXX]”
Owner complaint to NHTSAFiled Nov 29, 2024Suspension, Structure, Unknown or otherODI 11627912
“Front sub frame rusting through that could potentially result in the control arms breaking away from the sub frame and the driver losing control of the vehicle. No incident has occurred from this, but could if not inspected and found. This was found by an independent service center. No warning lamps”
Owner complaint to NHTSAFiled Oct 20, 2023Suspension, StructureODI 11551124
“The contact owns a 2011 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact pulled over to the side of the road and the vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the subframe on the passenger’s side front had detached due to extreme corrosion, causing the front axle to become detached. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V165000 (Structure). The manufacturer was made aware of the failure. The failure mileage was approximately 178,596. The VIN was not available.”
Owner complaint to NHTSAFiled Aug 2, 2023StructureODI 11536093
“The contact owns a 2011 Ford Escape. The contact stated that the vehicle was taken to an independent mechanic for a routine maintenance inspection, and he was informed by the mechanic that the front subframe engine cradle displayed rusted holes and corrosion located near the control bracket and the contact was concerned for his safety. The contact also stated that the rear wheel rails had started to rust. The dealer was notified of the failure and the contact was informed that a fee would be charged for the repair. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 160,000.”
Owner complaint to NHTSAFiled May 2, 2023StructureODI 11520096
“I AM A 79 YEAR OLD DISABLED MAN WHEN I STOPPED AT TH SPOKANE VA HOSPITAL THE DRIVER'S DOOR WOULD NOT UNLOCK. I TRIED EVERYTHING I COULD AND COULD NOT UNLOCK THE DOOR.TO GET OUT.EVEN THE KEY IS ONLY AN ELECTRIC SWITCH THERE IS NO MECHANICAL WAY TO OPEN THE DOOR. IF I HAD BEEN IN AN ACCIDENT AND THE CAR WAS ON FIRE I WOULD HAVE DIED. AS IS I HAD AN EXTREMELY DIFICULT TIME CLIMBING OUT OF THE CAR. I DROVE TO A FORD DEALER TO SEE IF THEY COULD FIX IT BUT THEY TOLD ME IT WOULD BE TWO OR MORE WEEKS BEFORE THEY COULD HELP ME. I ASKED THEM IF I HAD TO STAY IN THAT CAR FOR ALL THAT TIME.”
Owner complaint to NHTSAFiled Oct 8, 2022Electrical system, StructureODI 11488445

Showing 6 of 42 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.