Problems · by component
2011 Ford Escape Hybrid suspension problems
31 owner complaints to NHTSA about the 2011 Ford Escape Hybrid cite suspension, 2% of all 1,334 complaints for this model year.
Complaints
31
2% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
What owners say about the suspension
Verbatim from NHTSA complaints, newest first
“While driving down road, vehicle suddenly pulled right and started shaking the steering wheel and started making grinding noises. The steering wheel was now off by several degrees in order to drive straight. Luckily this occurred at a low speed and not at highway speed. If this was at 70 miles per hour it probably would have resulted in accident. Pulled to side of road and noticed right wheel out of alignment. After getting vehicle home looked under vehicle and discovered the end of the subframe where lower A arm mounts has rusted thru and cracked. This had the potential to be a really bad accident. Hard to believe a 2011 Ford Escape with only 93000 miles has cracked subframe.”
“Top of wheel well around shock absorber broke off due to rust as well a frame disintegrating due to rust. When shock broke free part of wheel well lodged behind the tire and destroyed the brand new tire.”
“The front subframe on the passenger side is rusted through. I have also heard this part referred to as the engine cradle. I noticed while changing the serpentine belt and had it looked at by a mechanic. Took it to Midas and mechanic said front subframe should to be replaced but couldn't get the part. I researched this online and found it to be a common problem. People say it may be from AC water discharge due to occurring mostly on passenger side only. The uploaded images are of my own vehicle. Apparently people say these snap and the car takes a hard right turn when the wheel comes loose. I guess all the people that die don't post anything so the government isn't taking this issue seriously... Uploaded images are of my own vehicle. I'm also including youtube links of other people's similar year/make, same model issue as 2011 Ford Escape with the same issue. The first one is apparently by a Ford mechanic, fixing his mom's vehicle because he doesn't want her to die. I'm a [XXX], discovered this on Veterans Day 2024. Survived combat, but will this faulty vehicle kill me? Needs manufacturer recall, myself and many others have no choice but to drive it. [XXX] [XXX]”
“The contact's father owns a 2011 Ford Escape. The contact stated that while her father was driving at an undisclosed speed, the suspension of the vehicle collapsed, and the vehicle came to an abrupt stop. The vehicle was towed to an independent mechanic, who determined that the front passenger's side axle had fractured and had bent the front passenger's side wheel. The independent mechanic advised that the vehicle be replaced rather than repaired. The vehicle was not repaired. No further information was provided. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000.”
“Had my Escape in for an oil change and was informed that the engine cradle (Front Sub Frame) was rusting out. Took it to a second shop and was instructed that is need to be fixed in the month or it is going to drop when I am driving sometime. The estimated cast is from $1,500 to over $2,000. That is a huge cost for me and I am not sure how I am going to afford that. I look up and it seems to be happens to a lot of 2011 escape owners and need to be looked into. It could cost someone there life.”
“Sub frame rotted out on passenger side, causing passenger side control arm to become dislodged which resulted in lost control of car! Could have resulted in major accident and or death at higher speed! Entire family in car.”
Showing 6 of 31 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.