Problems · by component

2011 Ford Escape Hybrid visibility/wiper problems

25 owner complaints to NHTSA about the 2011 Ford Escape Hybrid cite visibility/wiper, 2% of all 1,334 complaints for this model year.

Complaints
25
2% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the visibility/wiper

Verbatim from NHTSA complaints, newest first
“Escape was parked in driveway when I opened hatchback/lift to retrieve items. Suddenly the windshield shattered. No one was inside the vehicle at the time. There has been no reproduction/confirmation by a dealer. As new owner of the vehicle purchased from dealer, it has been inspected in both VA and in MD on 01/13/2023. There was no warning.”
Owner complaint to NHTSAFiled Feb 15, 2023Visibility/wiperODI 11507389
“TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 75 MPH, THE ENTIRE REAR LIFTGATE WINDOW SHATTERED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED ONE HINGE WAS HOLDING ONE SIDE OF THE LIFTGATE WINDOW BEFORE DETACHING COMPLETELY. THE CONTACT STATED THAT THE HINGES WERE DISINTEGRATED AND HAD A WHITE, POWDERY APPEARANCE. THE CONTACT CALLED ANDERSON'S ROCK RIVER FORD (24 N ALPINE RED, ROCKFORD, IL 61107, (815) 229-0510) AND WAS INFORMED THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.”
Owner complaint to NHTSAFiled Jul 29, 2019Visibility/wiperODI 11240400
“THIS WILL BE THE SECOND TIME I AM REPLACING WHEEL BEARING IN THE FRONT DRIVER SIDE WHEEL. THIS CAUSES THE WHEEL TO SHAKE. I CANT AFFORD TO CONTINUE TO PUT MONEY INTO A VEHICLE WITH SUCH LOW MILES AND EVERY 6 MONTHS. ALSO REAR WIPER MOTOR BURNT OUT DUE TO A LEAKY SEAL OR POOR SEAL FROM FORD.”
Owner complaint to NHTSAFiled Feb 14, 2019Power train, Electrical system, Visibility/wiperODI 11180058
“ONE JANUARY 23, 2018, THE REAR WINDOW OF MY LEGALLY-PARKED 2011 FORD ESCAPE HYBRID LIMITED SUDDENLY SPONTANEOUSLY EXPLODED. THOUSANDS OF GLASS FRAGMENTS WENT ALL OVER, NARROWLY MISSING A HUMAN AND A DOG, BUT THERE WERE NO APPARENT INJURIES. THE CAR WAS NOT MOVING AT THE TIME, BUT WAS LEGALLY PARKED AND TOTALLY STATIONARY.”
Owner complaint to NHTSAFiled Jan 24, 2018Visibility/wiperODI 11064697
“TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 60 MPH, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.”
Owner complaint to NHTSAFiled Jan 11, 2018Visibility, Visibility/wiperODI 11062134
“THE REAR GLASS SHATTERED WHILE SITTING IN THE DRIVEWAY. THERE WAS NO EVIDENCE OF SOMETHING HITTING THE WINDSHIELD. IT APPEARS TO HAVE SPONTANEOUSLY SHATTERED. GLASS WAS STREWN TOWARD THE OUTSIDE THE VEHICLE TO IT'S DRIVERS SIDE. THIS WAS PROBABLY DUE TO THE RIGHT REAR HINGE THAT WAS EXTENDED AND PROTRUDING OUTSIDE OF THE WINDOW AREA. THIS MOTION PROBABLY CAUSED THE GLASS TO BE HURLED OUT AND TO THE LEFT OF THE VEHICLE.”
Owner complaint to NHTSAFiled Oct 25, 2017Visibility/wiperODI 11039605

Showing 6 of 25 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.