2012 Ford Escape Hybrid fuel system, gasoline problems

“The contact owns a 2012 Ford Escape. The contact stated that the vehicle was included in NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline) and the vehicle was repaired under the recall. The contact stated that after the vehicle was repaired, the vehicle would only start after several attempts. The vehicle was returned to the dealer, who acknowledged that the clamp for the Fuel Delivery Module (FDM) flange was not properly placed, and the issue was corrected. The contact stated that the failure persisted while attempting to start the vehicle the following morning. The contact stated that there was an abnormal burning fuel odor entering the cabin of the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 96,000.”

“The contact owns a 2012 Ford Escape. The contact stated that the odor of fuel was present inside and outside of the vehicle. Upon inspection, leaking fuel was discovered coming from the fuel tank on the rear driver’s side of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and informed the contact that the vehicle was previously serviced under NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,000.”

“The contact owns a 2012 Ford Escape. The contact stated that after refueling and parking the vehicle in his driveway, he noticed gasoline leaking from the rear driver's side of the vehicle. An unknown dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline) as the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.”

“The contact owns a 2012 Ford Escape. The contact stated that there was an abnormal fuel odor detected around the vehicle. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact related the failure to NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline). The contact was concerned the vehicle might catch on fire. The approximate failure mileage was 24,400.”

“The contact owns a 2012 Ford Escape. The contact stated that the fuel delivery module had expanded and leaked fuel while refueling. The vehicle was taken to an independent mechanic who diagnosed that the fuel delivery system was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not yet notified of the failure. After checking the VIN, the contact was informed that the vehicle was not included in the NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 16,000.”

“TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM UNDERNEATH THE VEHICLE. THE CONTACT WAS UNAWARE OF THE EXACT LOCATION OF THE FUEL LEAK. THE CONTACT WAS CONCERNED ABOUT THE SAFETY OF DRIVING THE VEHICLE WITH THE FUEL LEAK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 185,000.”