2011 Ford Escape air bags problems

“Airbag light on/ flashing. Shop says "passenger side seat belt retractor assembly" needs replaced. I switched it with a known working part, didn't fix the issue. Upon further research I found that it is a known issue. Source: [XXX] April 1, 2011 MANUFACTURER COMMUNICATION NUMBER: SIS-21841 Components: AIR BAGS, ELECTRICAL SYSTEM NHTSA ID Number: 10038965 Manufacturer Communication Number: SIS-21841 Summary: COMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM I have contacted both local dealerships, as well as Ford corporate. The remedy they all 3 offered: Take it in for diagnostics (I'm already fully aware of the issue) which will cost me around $300, then they will tell me if there's even a possibly solution. They were completely unwilling to tell me if they could fix the software issue without first paying for their diagnostic service, even though it's a known and recorded issue, with the NHTSA ID Number: 10038965 as well as the Manufacturer Communication Number: SIS-21841. Upon researching complaints, I have found that I am by far not the only person who has this exact…”

“The contact owns a 2011 Ford Escape. The contact stated that while his granddaughter was driving 30-35 MPH, the steering wheel was difficult to turn. The air bag warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was not contacted. The failure mileage was approximately 206,550.”

“The contact owns a 2011 Ford Escape. The contact stated that the air bag warning light was illuminated upon starting the vehicle and remained illuminated while driving. The vehicle was taken to the dealer where they diagnosed that the front passenger’s side air bag sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the vehicle was not included in a recall. The approximate failure mileage was 195,500.”

“POLICE REPORT; BRUNSWICK, OH 2002113 1/16/2020 UNIT 2 WAS TRAVELING NORTH ON MARKS ROAD. UNIT 3 WAS SOUTH BOUND ON MARKS ROAD ATTEMPTING TO MAKE A LEFT TURN ONTO SLEEPY HOLLOW ROAD. UNIT 1 WAS TRAVELING SOUTH BOUND ON MARKS ROAD. UNIT 1 CROSSED LEFT OF CENTER TO AVOID HITTING UNIT 3. UNIT 1 STRUCK THE REAR LEFT CORNER OF UNIT 3 AND THEN STRUCK UNIT 2 HEAD ON. DRIVER AND PASSENGER OF UNIT1 REPORTED NO INJURIES, THEY WERE CLEARED BY EMS. DRIVER AND PASSENGER OF UNIT 2 REPORTED INJURIES AND WERE TRANSPORTED TO SOUTHWEST GENERAL (ER) BRUNSWICK CAMPUS. DRIVER OF UNIT 3 REPORTED NO INJURIES. THE DRIVER OF UNIT 1 WAS SITED IN VIOLATION OF ORC 4511.21A ASSURED CLEAR DISTANCE (SPEED). CITATION NUMBER; T44852 THE AIRBAGS IN UNIT 2 DID NOT DEPLOY. AIR BAGS IN UNIT 1 DEPLOYED FRONT AND SIDES. INSURANCE CLAIM NUMBER: PROGRESSIVE 205164024 CAR HAS BEEN RELEASED TO INSURANCE COMPANY. TITLE HAS NOT BEEN SIGNED OVER TO THEM YET. TRANS-COUNTY TOWING, 585 STATE STREET, MEDINA, OH (216-407-5282) SAID THE CAR WAS TOTALED. INSURANCE COMPANY HAS NOT REPORTED THEIR RESULTS OF INSPECTION. I HAVE PHOTO OF CARS AND INJURIES BUT DON'T KNOW HOW TO DOWNLOAD THEM. POLICE ALSO TOOK PHOTOS.”

“"TAKATA RECALL" ON MAY 11TH 2019, MY AUNTIE AND I WERE INVOLVED IN A ACCIDENT THAT WAS NO FAULT OF MY OWN. A BLACK TOYOTA STOP IN FRONT OF WHEN US, I HIT THE BRAKES ON IMPACT, THE AIRBAGS DEPLOYED AND BLOWUP IN MY FACE, KNOCKING OUT ONE OF MY CROWNS AND SHIFT MY TEETH, I WENT TO THE DENTIST OFFICE AFTER LEAVING THE HOSPITAL, THE DOCTOR TOLD ME I SWALLOWED PARTICLES AND MY LEFT SIDE OF MY FACE WOULD NOT STOP HURTING, I ALSO LET THE DENTIST KNOW THE AIRBAG BLOWUP IN MY FACE, HE FOUND MY ROOT CANAL WAS FRAMED IN HALF, IN ORDER TO FIX THE PROBLEM I WOULD HAVE TO PAY 12,000.00 OF MY OWN MONEY TO REPAIR THE TOOTH AND OTHER DAMAGE TEETH THAT WERE SHIFTED OR I WOULD LOOSE THEM IN THE FUTURE, I HAVEN'T SMILED SENSE.I WAS DRIVING NORTH BOUND ON HIGHWAY THEY WERE TRAVELING EAST BOUND AT A FOUR WAY CROSSING INTO A GAS STATION.”

“TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING SUDDENLY FAILED. THE VEHICLE BECAME DIFFICULT TO MANEUVER AND THE CONTACT'S WIFE HAD TO HAVE THE CONTACT ASSIST WITH DRIVING THE VEHICLE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT FOUND A RECALL REGARDING THE POWER STEERING, BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.”