2013 Ford Escape fuel system, gasoline problems

“The contact owns a 2013 Ford Escape. The contact stated that upon starting the vehicle, the contact became aware that there was fire coming from under the hood. The contact turned off the vehicle, opened the hood, and extinguished the fire using coolant stored in the vehicle. The contact stated that the fire had started at the fuel line connector. The contact stated that there was a strong fuel odor inside the vehicle when the vehicle was previously started. The manufacturer, Ford Motor Company, was notified of the failure by phone and referred the contact to NHTSA Hotline for assistance. The failure mileage was approximately 152,000.”

“The contact owns a 2013 Ford Escape. The contact stated that while her son was driving approximately 65 MPH, there was an abnormal gasoline odor inside the cabin of the vehicle. The contact stated that after stopping the vehicle and raising the hood, the engine was very hot. The contact stated that the coolant level was not checked. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 50,000.”

“The contact's mother-in-law owns a 2013 Ford Escape. The contact stated that while his mother-in-law was driving at an undisclosed speed, the vehicle began to shake excessively, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that a cylinder was overheating. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V584000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.”

“The contact owns a 2013 Ford Escape. The contact stated that there was an abnormal rattling noise and an abnormal fuel odor coming from the vehicle while the vehicle was idling. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the contact was informed that there was a leak in the fuel line. The mechanic referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 70,000.”

“The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low oil pressure warning light illuminated. The contact also stated that there was fuel leaking underneath the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the fuel leak was coming from the engine compartment fuel line. The contact was informed that the engine compartment fuel line needed to be replaced. The vehicle was repaired. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,399. The VIN was not available.”

“The contact owns a 2013 Ford Escape. The contact stated while the vehicle was parked, the contact noticed an abnormally strong gasoline odor coming from outside the vehicle. The contact went to check underneath the vehicle and noticed an oil leak coming from the vehicle. The contact also stated that the oil leak had a very strong odor. The contact stated there was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a failure with the fuel line. The contact was informed that the fuel lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. Additionally, the contact was advised to contact the NHSTA Hotline for further assistance. The failure mileage was approximately 180,000.”