2014 Ford Escape latches/locks/linkages problems

“The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the front passenger's side door failed to latch or lock as intended. The dealer was made aware of the failure. The contact was informed that the repair was not covered under a recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.”

“The contact owns a 2014 Ford Escape. The contact stated that the driver's side door failed to securely close. There were no warning lights illuminated. The local dealer was not contacted regarding the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000.”

“The contact owns a 2014 Ford Escape. The contact stated while driving approximately 35 MPH, the driver's side rear passenger’s door independently opened. The contact drove back to the residence but was unable to securely lock the door. The contact stated that when the door opened, the "Door Open" chime sounded, and the " Door Ajar" symbol was displayed on the instrument cluster. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear driver’s side door latch needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that there was a recall related to the failure, NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); however, the VIN was not included. The contact informed the manufacturer of the recall and was informed that the VIN was not included in the recall. The failure mileage was approximately 99,000.”

“The contact owns a 2014 Ford Escape. The contact had received notification of NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES); and the vehicle was taken to a local dealer to be repaired. The contact stated that the failure occurred after the recall repair. There was no warning light illuminated. The contact stated that the rear driver’s side door failed to open properly. The vehicle was taken to a local dealer, where the vehicle was inspected; however, the vehicle was not diagnosed. The contact was informed that the vehicle had already received the one-time free repair under the recall. The vehicle was not repaired a second time. The manufacturer was notified of the failure. The approximate failure mileage was 185,000.”

“The contact owns a 2014 Ford Escape. The contact stated that after opening the rear driver’s side door, the locking mechanism failed, and the door failed to remain closed. The vehicle was taken to the local dealer who diagnosed that the interior door latch mechanism had failed and needed to be replaced. The mechanism was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 100,000.”

“The contact owns a 2014 Ford Escape. The contact stated that while pulling out of the driveway at a very slow speed, the front passenger’s side door opened unexpectedly. The vehicle was stopped and while attempting to close the door, the door failed to latch as needed. The contact held the passenger’s side door while driving until the vehicle was parked in the garage. The vehicle was taken to an independent mechanic where it was diagnosed that there was a fractured door latch that needed to be replaced. The vehicle was not repaired. The contact believed that the failure was related to Manufacturer Recall: 16S30. The manufacturer was notified of the failure. The failure mileage was 140,000.”