Problems · by component
1997 Ford Expedition latches/locks/linkages problems
26 owner complaints to NHTSA about the 1997 Ford Expedition cite latches/locks/linkages, 3% of all 868 complaints for this model year.
Complaints
26
3% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
What owners say about the latches/locks/linkages
Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 30 MPH, THE REAR PASSENGER SIDE DOOR CHILD SAFETY LOCK ACTIVATED INDEPENDENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.”
“CAR WAS DEAD WHEN I WOKE UP. JUMPED IT, SPEEDOMETER DIDN'T WORK AFTERWARD. LIGHTS IN RIGHT HAND CORNER BLINK ON AND OFF I WAS TOLD BY THE FORD DEALER IT IS A GEM MODULE IS GETTING WATER IN IT BUT I DO NOT HAVE A LEAK IN MY WINDSHIELD. I RESEARCHED ONLINE AND SEVERAL PEOPLE HAVE HAD THIS SAME PROBLEM. IT BECOMES DANGEROUS BECAUSE THE CAR WON'T MOVE SOMETIMES IN THE MIDDLE OF DRIVING ON THE FREEWAY. I SEEMS TO HAPPEN WHEN IT RAINS (WHICH IS EVERYDAY IN SEATTLE) I HAVE ALMOST BEEN HIT 3 TIMES BECAUSE OF THIS PROBLEM AND I JUST BOUGHT THE CAR. *TR”
“TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE EXITING THE VEHICLE THE DRIVER SIDE DOOR CLOSED ABRUPTLY WITHOUT INTENTION. CONSEQUENTLY THE DRIVER SUSTAINED MODERATE INJURY TO THE HEAD, AND THE EYE AREA WAS ALSO HEAVILY BRUISED. THE AMBULANCE WAS NOT CALLED TO THE SCENE. THE VEHICLE HAS NOT BEEN INSPECTED FOR THE MALFUNCTION AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. THE VIN WAS UNAVAILABLE.”
“1997 FORD EXPEDITION. REAR CHILD DOOR LOCKS. ONE SIDE EVENTUALLY LOCKS BY ITSELF. REAR OCCUPANTS CANNOT GET OUT,MUST OPEN DOOR FROM OUTSIDE. DEALER SAID NOTHING WRONG WITH IT AND NO RECALL. AFTER 8 YEARS MY KIDS DID NOT REQUIRE THEM AND I TIED THEM OPEN WITH WIRE. *TR”
“TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE CHILD SAFETY LOCK WAS DEFECTIVE. HIS CHILDREN ARE AT THE AGE WHERE THEY SHOULD BE ABLE TO UNLOCK THE DOOR FROM INSIDE THE PASSENGER COMPARTMENT, WITHOUT THE CONTACT HAVING TO OPEN THE DOOR FROM THE OUTSIDE. THE MANUFACTURER TOOK A COMPLIANT; HOWEVER, THEY STATED THAT THEY DID NOT HAVE ENOUGH COMPLAINTS TO ISSUE A RECALL. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 197,000.”
“THE CHILD SAFETY DOOR LOCKS ON THE REAR DOORS OF OUR 1997 FORD EXPEDITION WILL GRADUALLY MOVE THEMSELVES FROM THE OFF TO THE ON POSITION, PREVENTING THE REAR PASSENGERS FROM BEING ABLE TO EXIT WITHOUT SOMEONE OPENING THE DOOR FROM THE OUTSIDE. HAVE ATTEMPTED TO TAPE THE LOCKS IN THE OFF POSITION, BUT THIS HAS NOT WORKED. *TR”
Showing 6 of 26 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 12, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.