Problems · by component

2000 Ford Expedition structure problems

50 owner complaints to NHTSA about the 2000 Ford Expedition cite structure, 5% of all 942 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
50
5% of all complaints
Crashes
0
Reported by owners
Fires
5
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“MY 2000 FORD EXPEDITION WAS PARKED AT MY JOB PARKING LOT FOR 3HRS, WHEN IT CAUGHT FIRE UNDERNEATH THE HOOD NEAR THE MASTER CYLINDER, DRIVERS SIDE, NEAR THE FIREWALL. I CONTACTED FORD MOTOR COMPANY, BBB, AND CONSUMER AFFAIRS, WHICH ALL ATTEMPTS WERE IGNORED.”
Owner complaint to NHTSAFiled Feb 28, 2021Electrical system, Structure, EngineFire reportedODI 11398241
“MY TRUCK HAS BEEN RUNNING FINE WITH NEW PARTS ON IT. I WENT TO MY FRIEND'S HOUSE WENT IN TO SWITCH MY LAUNDRY, LOOKED OUT HER WINDOW AND MY WAS ON FIRE!! TRUCK OFF AND KEYS WERE NOT IN IGNITION AND IT WAS PARKED IN A DRIVEWAY UNDER A CARPORT. IT POSED NO PROBLEMS ON THE WAY OVER THERE, NO SMELLS, NO SOUNDS, NO NOTHING. AND THEN BAM! HOOD SHOOTING OUT FLAMES.”
Owner complaint to NHTSAFiled Feb 2, 2020Exterior lighting, Structure, EngineFire reportedODI 11306520
“MY VEHICLE WAS PARKED IN THE DRIVEWAY AND I WAS ALERTED BY MY DOGS BARKING. I OPENED MY GARAGE DOOR TO SEE THE ENTIRE ENGINE COMPARTMENT ON FIRE. THE FIRE WAS SO INTENSE THAT EVERYTHING UNDER THE HOOD HAD MELTED.THE FIRE MARSHALS SAID THE ALTERNATOR CAUSE IT”
Owner complaint to NHTSAFiled Dec 15, 2016Electrical system, Structure, EngineFire reportedODI 10935517
“VEHICLE CAUGHT FIRE AROUND 10:25 PM. VEHICLE WAS PARK AND COLD SINCE THE LAST TIME IT WAS USED WAS AROUND 1:00 PM THE SAME DAY. MY WIFE GOT HOME AND WAS PARKING HER CAR A SUDENLY SAW THE FORD EXPEDITION CACHING FIRE AND FLAMES COMING OUT OF THE ENGINGE COMPARTMENT. VEHICLE IS TOTAL THERE ARE NO POSSIBILITY OF REPAIR.”
Owner complaint to NHTSAFiled Aug 29, 2015Electrical system, Structure, EngineFire reportedODI 10760116
“SUMMARY: WATER LEAKED AROUND THE LEFT SIDE OF WINDSHIELD CAUSING ELECTRICAL FAILURES, INCLUDING BUT NOT LIMITED TO THE STARTER, RADIO, WINDSHIELD WIPERS, HEADLAMPS, ETC. THE WATER ENTERING THE VEHICLE WET THE POWER DISTRIBUTION BOX (PDB) AND THE GENERIC ELECTRONIC MODULE (GEM). THESE COMPONENTS CONTROL VARIOUS ELECTRICAL SYSTEMS IN THE VEHICLE. THE VEHICLE CONTINUED TO ATTEMPT TO START ITSELF WITHOUT ANY KEY IN IGNITION UNTIL IT RESULTED IN THE STARTER BURNING UP AS WELL AS DAMAGING ASSOCIATED WIRING AND BATTERY. VEHICLE'S WINDSHIELD HAD TO BE REPLACED AS WAS THE STARTER, ASSOCIATED WIRING AND BATTERY AFTER VEHICLE WAS TOWED TO REPAIR FACILITY. *TR”
Owner complaint to NHTSAFiled Dec 14, 2014Electrical system, Structure, Visibility/wiperFire reportedODI 10664194
“THERE IS A DEFECT WITH THE INSTALLATION OF THE WINDSHIELD THAT CAUSES WATER IN ENTER THE CAB. UPON ENTRY, THE WATER GOES INTO THE GEM MOD AND FUSE PANEL OF THE SUV. THIS SHORTS THE SYSTEM - AT ONE POINT YOU MAY ENCOUNTER THE HEATER TURNING ON WITHOUT THE KEY IN THE IGNITION. HERE IS A SPECIAL NOTICE SENT BY FORD IN 2002 REGARDING THIS PROBLEM: *FORD SPECIAL MESSAGE #15773 VARIOUSELECTRICALCONDITIONS RESULTING FROM WATER INTRUSION INTO THE GEM/CJB SOME 1997-2002 EXPEDITION AND 1998-2002 NAVIGATOR VEHICLES MAY EXHIBIT VARIOUS UNUSUAL ELECTRICAL CONDITIONS, INCLUDING BUT NOT LIMITED TO: XXXXX XXXXX REAR BLOWER OR EATC STAYING ON WITH KEY OUT OF THE IGNITION, RADIO STAYING ON AFTER DOORS OPENED AND KEY OUT OF IGNITION, WIPER CIRCUIT FAILURE CODES, AND MULTIPLE SYSTEM WARNING LIGHTS WITH 'SHORT TO POWER' OR 'LOW BATTERY VOLTAGE' DTCS. THESE SYMPTOMS MOST OFTEN OCCUR AFTER A RAIN OR SNOW. THIS MAY BE DUE TO GEM/CJB WATER INTRUSION RESULTING FROM A WINDSHIELD WATER LEAK. TO SERVICE, REMOVE THE GEM AND CJB FROM THEVEHICLE, SEPARATE THEM AND INSPECT FOR WATER CONTAMINATION OR CORROSION. IF FOUND IN EITHER COMPONENT, REPLACE BOTH COMPONENTS AND COMPLETELY RESEAL THE…”
Owner complaint to NHTSAFiled Jun 9, 2014Electrical system, Visibility, StructureODI 10597038

Showing 6 of 50 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Structure

Free remedy

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

StructureReported Mar 7, 2003NHTSA 03V094000
Data from NHTSA Recalls API · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.