Problems · by component

2000 Ford Expedition visibility problems

72 owner complaints to NHTSA about the 2000 Ford Expedition cite visibility, 8% of all 942 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
72
8% of all complaints
Crashes
2
Reported by owners
Fires
4
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the visibility

Verbatim from NHTSA complaints, newest first
“5 PEOPLE IN MY VEHICLE DRIVING 55MPH ON I40 AROUND MIDNIGHT WHEN AIR SUSPENSION WENT OUT AND EVERYTHING IN THE DASH WENT CRAZY. THINGS CUTTING OFF AND ON MOVING BACKWARDS AND FORWARDS, WHEN I CUT IT OFF SO TO NOT DRIVE WITH AIR SUSPENSION DOWN IT WOULD NOT RESTART UNLESS YOU STARTED IT IN NEUTRAL BUT THE BATTERY KEPT DYING AND EXPLODED DRIVING TO SHOP,.GOT ANOTHER BATTERY, IT EXPLODED TO. NOTHING ELECTRICAL WORKED. DOOR LOCKS, WINDOWS,SPEEDOMETER, STEREO WOULDN'T COME ON THEN WOULD COME ON BY ITSELF, LIGHTS TO. AIR SUSPENSION WOULD NOT WORK, BEEN IN THE SHOP TWICE. FIRST TIME THEY DIDN'T KNOW WHAT WAS WRONG. THIS TIME THEY KNOW BUT I CAN AFFORD TO FIX IT. THE GEM MODULE AND FUSE BOX IS OVER 600.00 PLUS LABOR! IM DISABLED WITH A FIXED INCOME AND I HAVEN'T DRIVEN ANYWHERE SINCE FEB I CANT GET TO MY DOCTOR, GROCERY STORE, TO GET MEDICINE FOR HEART ATTACK AND OTHER DISABLING ILLNESSES. I CANT AFFORD ANOTHER CAR OR TO FIX MY EXPO. THIS COULD HAVE BEEN DANGEROUS I SURE NEED SOME HELP WITH THIS.ELECTRICAL SYSTEM FAILURE NHTSA PRELIMINARY EVALUATION #PE05033 STATUS:CLOSED DATE OPENED:JUNE 15, 2005 DATE CLOSED: OCTOBER 13, 2005 RECALL: NO RECALL ISSUED COMPONENT(S):…”
Owner complaint to NHTSAFiled Nov 23, 2014Electrical system, Visibility, EquipmentODI 10660302
“THERE IS A DEFECT WITH THE INSTALLATION OF THE WINDSHIELD THAT CAUSES WATER IN ENTER THE CAB. UPON ENTRY, THE WATER GOES INTO THE GEM MOD AND FUSE PANEL OF THE SUV. THIS SHORTS THE SYSTEM - AT ONE POINT YOU MAY ENCOUNTER THE HEATER TURNING ON WITHOUT THE KEY IN THE IGNITION. HERE IS A SPECIAL NOTICE SENT BY FORD IN 2002 REGARDING THIS PROBLEM: *FORD SPECIAL MESSAGE #15773 VARIOUSELECTRICALCONDITIONS RESULTING FROM WATER INTRUSION INTO THE GEM/CJB SOME 1997-2002 EXPEDITION AND 1998-2002 NAVIGATOR VEHICLES MAY EXHIBIT VARIOUS UNUSUAL ELECTRICAL CONDITIONS, INCLUDING BUT NOT LIMITED TO: XXXXX XXXXX REAR BLOWER OR EATC STAYING ON WITH KEY OUT OF THE IGNITION, RADIO STAYING ON AFTER DOORS OPENED AND KEY OUT OF IGNITION, WIPER CIRCUIT FAILURE CODES, AND MULTIPLE SYSTEM WARNING LIGHTS WITH 'SHORT TO POWER' OR 'LOW BATTERY VOLTAGE' DTCS. THESE SYMPTOMS MOST OFTEN OCCUR AFTER A RAIN OR SNOW. THIS MAY BE DUE TO GEM/CJB WATER INTRUSION RESULTING FROM A WINDSHIELD WATER LEAK. TO SERVICE, REMOVE THE GEM AND CJB FROM THEVEHICLE, SEPARATE THEM AND INSPECT FOR WATER CONTAMINATION OR CORROSION. IF FOUND IN EITHER COMPONENT, REPLACE BOTH COMPONENTS AND COMPLETELY RESEAL THE…”
Owner complaint to NHTSAFiled Jun 9, 2014Electrical system, Visibility, StructureODI 10597038
“DURING RAINY PERIODS THE STEREO AND WINDHSHIELD WIPERS WILL TURN OFF AND ON BY THEMSELVES. IF THE TRUCK IS TURNED OFF THE STEREO AND AC WILL STAY ON AND LOCKS WILL LOCK AND UNLOCK BY THEMSELVES. SMOKE COMES UP FROM THE STEERING WHEEL. THE TURN SIGNALS WILL BLINK A FEW TIMES THEN STOP BLINKIN BUT THE LIGHT WILL STAY ON. *JS”
Owner complaint to NHTSAFiled Mar 19, 2012Electrical system, Exterior lighting, VisibilityODI 10452255
“MULTIPLE INSTANCES FOLLOWING RAIN OF: VEHICLE TURNS OVER BUT WILL NOT START. REMOVING THE KEY ANY OF THE FOLLOWING WILL OCCUR- HEATER FAN BLOWER COMES ON AND WILL ONLY GO OFF WITH THE KEY IN AND IN THE ON POSITION. LIGHTS MAY OR MAY NOT COME ON. RADIO MAY OR MAY NOT COME ON. ALL THIS WITH KEY OUT, VEHICLE EMPTY AND CLOSED. SOMETIMES BLOWER WILL COME ON IN EMPTY VEHICLE. IF THE CAR STARTS SOMETIMES THE WIPERS WILL NOT WORK, THE HORN WILL NOT WORK, RADIO WILL NOT WORK, LIGHTS WILL NOT WORK OR BLINKERS GO ON. ANY OR ALL OF THIS MAY OCCUR. SOMETIMES AND ODER LIKE BURNING OR SOUR GAS WILL OCCUR. IF THE RAIN QUITS AND THE VEHICLE SITS FOR MINUTES TO HOURS ALL THESE SYMPTOMS GO AWAY. I HAVE PULLED THE LOWER KICKER PANEL ON THE DRIVERS SIDE AND FOUND EVIDENCE OF WATER BELOW THE GEM NEAR THE EDGE OF THE CARPET. I BELIEVE THIS TO BE THE PROBLEM REPORTED BY MANY AS THE WATER ENTERING FROM THE WINDSHIELD AND SHORTING AT THE GEM FUSE CONNECTION. I AM CONTACTING THE DEALER, IF THEY WILL NOT TAKE CARE OF IT I WILL HAVE A WINDSHIELD REPLACEMENT COMPANY TRY TO RESEAL AND EXAMINE FOR LEAKS. THIS APPEARS TO BE POTENIALLY DANGEROUS IF ENGINE WOULD DIE WHILE DRIVING, LIGHT GO OUT…”
Owner complaint to NHTSAFiled Dec 20, 2011Electrical system, Exterior lighting, VisibilityODI 10440635
“I HAVE A 2000 FORD EXPEDITION THE PAST 3 DAYS WE HAVE HAD HARD RAINS. I WENT OUT TO MY CAR AND FOUND THAT THE FLOOR ON BOTH THE DRIVERS SIDES AND PASSENGER SIDE OF THE SUV WAS FLOODED. MY RADIO WAS ON THE CAR WAS NOT. THE DASH LIGHT WERE GOING CRAZY. I STARTED THE CAR TO MOVE IT SO THAT I COULD GET IT NEAR AN OUTLET TO USE THE WET VAC TO REMOVE THE WATER AND THE WIPERS WOULD NOT WORK. I REMOVED THE WATER FROM THE FLOORS AND WHEN I WENT TO MOVE MY EXPEDITION IT WOULD NOT START IT SEEMS THAT IT IS LEAKING FROM THE WINDSHIELD. I NOTICED THAT THERE ARE ALOT OF COMPLAINTS ON WATER LEAKAGE ON EXPEDITIONS. NOW I AM WORRIED THAT THE WATER MAY HAVE SHORTED OUT THE ELECTRICAL SYSTEM. *KB”
Owner complaint to NHTSAFiled Oct 10, 2011Electrical system, VisibilityODI 10429368
“TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THE WINDSHIELD IS LEAKING, CAUSING WATER TO GET INTO THE ELECTRICAL SYSTEM AND MALFUNCTIONING EVERY ELECTRICAL COMPONENT. THE CONTACT CALLED THE MANUFACTURER REGARDING THE WINDOW WHO THEN CONTACTED THE DEALER, WHO STATED THE WINDOW SEAL AND COMPUTER NEEDS TO BE REPLACED. THE DEALER ALSO INFORMED THE TO CONTACT THEY CAN ONLY REPAIR A COMPONENT AT NO COST UNDER A RECALL. THE CONTACT STATED THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS BECAUSE THIS IS A KNOWN SAFETY ISSUE WITH THIS YEAR MAKE AND MODEL. THE FAILURE MILEAGE WAS 120,000.”
Owner complaint to NHTSAFiled Sep 22, 2010VisibilityODI 10357051

Showing 6 of 72 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Visibility: windshield wiper

Free remedy

VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.

VisibilityReported Aug 8, 2001NHTSA 01V258000
Data from NHTSA Recalls API · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.