Problems · by component
2004 Ford Expedition air bags problems
46 owner complaints to NHTSA about the 2004 Ford Expedition cite air bags, 15% of all 297 complaints for this model year.
Complaints
46
15% of all complaints
Crashes
29
Reported by owners
Fires
1
Reported by owners
Injuries
46
Reported by owners
What owners say about the air bags
Verbatim from NHTSA complaints, newest first
“HEAD ON COLLISION WITH FORD F-250 AND NEITHER AIR BAGS DEPLOYED. WE DID NOT HAVE ANY RECALLS ON OUR FORD EXPEDITION. MY HUSBAND AND SON ARE VERY LUCKY I WILL NEVER OWN A FORD EVER AGAIN.”
“TL* THE CONTACT OWNED A 2004 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE DRIVER LOST CONTROL AND THE VEHICLE CRASHED INTO A TREE IN A NEIGHBOR'S YARD. NONE OF THE AIR BAGS DEPLOYED AND THERE WERE NO WARNING INDICATORS. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALLED AND WAS TOWED AWAY BY THE INSURANCE COMPANY. THE DEALER WAS CONTACTED (LAFAYETTE FORD IN FAYETTEVILLE, NC) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS WERE NOT IMPACTED DIRECTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.”
“TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE BATTERY, ENGINE, AND LOW OIL INDICATORS ILLUMINATED AFTER THE AIR BAG DEPLOYMENT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE PASSENGER SUSTAINED NECK INJURIES WHILE SEATED IN A CHILD SAFETY SEAT LOCATED IN THE REAR OF THE VEHICLE. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED UNDER COMPLAINT NUMBER: 170606882. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 149,904.”
“TL* THE CONTACT OWNED A 2004 FORD EXPEDITION. WHILE DRIVING 55 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND IT SPUN OUT OF CONTROL. AS A RESULT, THE VEHICLE ROLLED OVER MULTIPLE TIMES AND CRASHED INTO A MOUNTAIN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE FRONT SEAT PASSENGER SUSTAINED A HAND INJURY THAT RESULTED IN A FINGER BEING AMPUTATED. THE REAR DRIVER SIDE PASSENGER ON THE SECOND ROW SUSTAINED A FOREHEAD LACERATION, AND THE REAR DRIVER SIDE PASSENGER ON THE THIRD ROW SUSTAINED A FRACTURED SHOULDER, HIP, AND THREE FRACTURED RIBS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.”
“THE VEHICLE WAS INVOLVED IN A MAJOR FRONT-END ACCIDENT WHICH THE DRIVER SUFFERED A SIGNIFICANT INJURY AND WAS EJECTED FROM THE VEHICLE. THE AIRBAGS FAILED TO DEPLOY, AND THE SEATBELT LATCH NEGLECTED TO KEEP THE DRIVER FROM BEING EJECTED FROM THE VEHICLE. THE DRIVER LOST CONTROL OF THE VEHICLE ON A CITY STREET AND COLLIDED WITH A POWER POLE AND THEN A SIGNAL POLE. UPON HEAD-ON COLLISION WITH THE SIGNAL POLE, THE VEHICLE CAME TO A STOP BUT THE AIRBAGS NEVER DEPLOYED AND THE SEAT BELT LATCH FAILED TO KEEP THE DRIVER IN THE VEHICLE. THE DRIVER WAS EJECTED FROM THE VEHICLE AND SUFFERED MAJOR INJURY.”
“WAS DRIVING DOWN INTERSTATE HIGHWAY AND A CAR NEXT TO ME SWERVE SIDEWAYS INTO MY LANE RIGHT INTO MY PATH HAD NOWHERE TO GO. MY CAR LEFT FRONT SIDE OF MY VEHICLE AND CENTER STRUCK THE OTHER VEHICLES RIGHT SIDE. MY PASSENGERS SIDE AIRBAG WENT OFF BUT MY DRIVERS SIDE DID NOT. THERE WAS NO PASSENGER IN MY FRONT SEAT.”
Showing 6 of 46 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.