2018 Ford Expedition engine and engine cooling problems

“The contact owns a 2018 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from the engine. The vehicle was taken to a dealer, where it was diagnosed with camshaft phaser and timing chain failures. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 35,540.”

“The contact owns a 2018 Ford Expedition. The contact stated while driving approximately 70 MPH, the vehicle lost motive power and failed to accelerate as intended. The contact stated that the power train warning light was illuminated. The contact pulled over to the side of the road and restarted the vehicle. The vehicle was then taken to a dealer to be diagnosed and the contact was informed that the catalytic converter and transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and was repaired; however, the failure reoccurred several months later. The manufacturer was notified of the failure. The failure mileage was 156,000.”

“The contact owns a 2018 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal cranking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where the contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the contact was informed that the vehicle was not covered under the program. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was provided a case number. The failure mileage was approximately 80,000.”

“The contact owns a 2018 Ford Expedition. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure; however, unofficially the failure was diagnosed as a failed cam phaser. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not associated with the recall. The contact was advised to take the vehicle to the dealer for a diagnostic test. Additionally, the contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 82,708.”

“The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, there was a loud clanking sound coming from the vehicle with smoke coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed and determined that the heater hose and cam phaser had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.”

“The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle on several occasions, there was a fast-banging metallic sound coming from the engine compartment. The vehicle was taken to a dealer, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.”