Problems · by component

1997 Ford Explorer latches/locks/linkages problems

31 owner complaints to NHTSA about the 1997 Ford Explorer cite latches/locks/linkages, 2% of all 1,789 complaints for this model year.

Complaints
31
2% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the latches/locks/linkages

Verbatim from NHTSA complaints, newest first
“TL*THE CONTACT OWNS A 1997 FORD EXPLORER. THE DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE THE PASSENGER COMPARTMENT. THE LOCK STICKS AND WILL ONLY OPEN FROM OUTSIDE THE VEHICLE. THE DOOR LOCK ITSELF IS NOT WORKING AND WHEN THE CONTACT PUSHES THE UNLOCK CONTROL ON THE DOOR PANEL, IT FAILS TO UNLOCK THE DOOR. SHE IS CONCERNED THAT SHE MAY NOT BE ABLE TO OPEN THE DOOR IN CASE OF AN EMERGENCY. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 168,299 AND FAILURE MILEAGE WAS 167,299.”
Owner complaint to NHTSAFiled Dec 6, 2007Latches/locks/linkagesODI 10211036
“SEVERAL PROBLEMS WITH THIS AUTO, IT SEEMS TO BE FALLING APART. THE DRIVER SIDE SEAT BELT NO LONGER LATCHES. WE HAVE TO LOOP THE DRIVER SIDE THROUGH THE PASSENGER SIDE. IT APPEARS THIS IS AN ISSUE WITH SEVERAL OF THESE MODELS. THIS IS A SERIOUS SAFETY HAZARD AND SEAT BELTS ARE MANDATORY BY LAW. IS THERE ANYTHING BEING DONE? THE LEFT TURN INDICATOR HAS HAD ELECTRICAL ISSUES FOR YEARS. IT MAKES A ZZZZ SOUND AND NO LONGER WORKS. I AM ALSO DOWN TO ONLY ONE DOOR THAT THE KEY WORKS ON. THAT IS THE BACK LIFT. THE DOOR KEY HAD NOT WORKED ON THE DRIVER SIDE FOR YEARS, THEN THE PASSENGER SIDE WENT. I HAVE THE SAME HEAT PROBLEM THE OTHERS ARE HAVING. YOU EITHER GET FULL ON HEAT AND HAVE TO TURN IT ON AND OFF WHEN IT GETS TOO HOT OR YOU GET PARTIAL AC, ALWAYS A LITTLE WARM. BOTH THE AC AND HEAT HAS BEEN SERVICED, THE PROBLEM IS IN THE SWITCH SOMEWHERE. AND NOW THE REASON I'M WRITING IS I HAVE MAJOR ELECTRICAL PROBLEMS. FUSES AND SOLINOIDS HAVE BEEN LOOKED AT, THERE ARE NO LONGER LIGHTS IN THE DASH AREA. THE LIGHTS ON ALARM (DING DING DING DING) REMAINS ON WHEN THE CAR IS OFF, THE KEYS OUT AND THE DOOR SHUT WHICH HAS DRAINED MY BATTERY COMPLETLY. I HAVE JUMPED STARTED IT…”
Owner complaint to NHTSAFiled Jul 25, 2005Electrical system, Exterior lighting, Seat belts, Latches/locks/linkages, Unknown or otherODI 10129981
“I HAVE TWO 1997 FORD EXPLORERS (AN XLT AND AN EDDIE BAUER) BOTH VEHICLES HAVE NUMEROUS PROBLEMS WITH DOOR LATCHES AND POWER LOCKS. OCCUPANTS HAVE BEEN UNABLE TO EXIT THE VEHICLES ON SEVERAL OCCASIONS DUE TO INOPERABLE HANDLES AND/OR LOCKS. I BELIEVE SOMEONE COULD BECOME TRAPPED IN ONE OF THESE VEHICLES IN THE EVENT OF AN ACCIDENT.*AK”
Owner complaint to NHTSAFiled Jan 3, 2005Latches/locks/linkagesODI 10105689
“DRIVER AND PASSENGER SIDE DOOR LOCKS WILL NOT LOCK OR UNLOCK. REAR WINDOW WOULD BE ROLLED DOWN SO THAT DRIVER CAN ENTER AND EXIT FROM THE VEHICLE. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC INFORMED THE CONSUMER THAT THIS VEHICLE WAS NOT ON RECALL. *AK”
Owner complaint to NHTSAFiled Apr 28, 2004Latches/locks/linkagesODI 10071783
“REAR DOORS WON'T OPEN FROM INSIDE AND IT IS NOT THE CHILD DETERRENT LEVER ON DOOR, HEATING SYSTEM OVERRIDES A/C HEATER SOMETIMES DOSEN'T WORK. RECLINE LEVER BROKE OFF. *AK”
Owner complaint to NHTSAFiled Jan 6, 2004Engine and engine cooling, Latches/locks/linkages, SeatsODI 10052552
“DURING A VEHICLE INSPECTION SEVERAL PROBLEMS WERE FOUND. THE CHILD SAFETY LOCK ON THE PASSENGER SIDE REAR DOOR WAS BROKEN AND THE DRIVER SIDE TAIL LIGHT DOESN'T WORK. PLEASE PROVIDE DETAILS.”
Owner complaint to NHTSAFiled Aug 26, 2003Exterior lighting, Latches/locks/linkagesODI 10034600

Showing 6 of 31 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.