Problems · by component

1997 Ford Explorer steering problems

33 owner complaints to NHTSA about the 1997 Ford Explorer cite steering, 2% of all 1,789 complaints for this model year.

Complaints
33
2% of all complaints
Crashes
3
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the steering

Verbatim from NHTSA complaints, newest first
“MULTIPLE ISSUES WITH VEHICLE WHEN TURNING EITHER RIGHT OR LEFT VEHICLE COMES TO A COMPLETE STOPS THEN A VERY LOUD BANG IS HEARD, TOLD IT WAS HUB BUT REPLACED HUB AND STILL HAPPENS, WAS ALSO TOLD IT WAS U-JOINT ON DRIVE SHAFT HAVE YET TO REPLACE IT HAVE NOT NOTIFIED DEALER AS OF YET. *TR”
Owner complaint to NHTSAFiled Aug 15, 2010Steering, SuspensionODI 10349491
“DRIVER SIDE TIE-ROD SEPERATION '97 FORD EXPEDITION WHILE DRIVING AT 50 MPH ON HIGHWAY. LOSE OF STEERING CONTROL. SERIOUS ACCIDENT AVOIDED ONLY BECAUSE OF EMERGENCY BRAKING.”
Owner complaint to NHTSAFiled Jul 27, 2005SteeringODI 10130359
“CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING STEERING BOLTS ARE LOSE AND IT IS CAUSING THE STEERING WHEEL TO JUMP AROUND, MAKING IT HARD FOR CONSUMER TO STEER THE VEHICLE. DEALER NOTIFIED.*AK”
Owner complaint to NHTSAFiled Jun 30, 2003SteeringODI 10026174
“WHILE TRAVELING 10-15MPH ON HIGHWAY AND WITHOUT PRIOR WARNING, CONSUMER WAS TURNING LEFT APPROCHING HER DRIVEWAY AND THE STEERING WHEEL BECAME HARD TO TURN. DEALERSHIP WAS AWARE OF PROBLEM. *AK CONSUMER STATES THAT THE RACK AND PINION PART OF THE STEERING UNIT FAILED. FORD MOTOR COMPANY REPAIRED THE PROBLEM. *SCC”
Owner complaint to NHTSAFiled Jul 22, 2002SteeringODI 8014462
“THE STEERING COLUMN KNUCKLE THAT HOLDS THE TWO-PIECE COLUMN TOGETHER (UNDER THE DASH) WAS IMPROPERLY MAINTAINED OR MANUFACTURED. ONE OF TWO ASSEMBLY PINS WAS MISSING CAUSING THE STEERING WHEEL TO FREE-SPIN, RESULTING IN COMPLETE STEERING LOSS.*AK”
Owner complaint to NHTSAFiled Jun 11, 2002SteeringCrash reportedODI 762921
“I AM GETTING IN TOUCH WITH YOU TO LET YOU KNOW ABOUT A VERY SERIOUS PROBLEM WITH THE AFTER MARKET STEERING EXTENSION DEVICE PUT ON ALOT OF HANDICAPPED VEHICLES, THIS PART IS PUT ON THESE CARS AND TRUCKS TO HELP ASSIST THE DRIVER IN TURNING THE STEERING WHEEL . THE PROBLEM WITH THIS PART IS THAT IS NOT SAFE . WHEN THE STEERING WHEEL IS TAKEN OFF OF THE SPLINED SHAFT THE NEW PIECE IS PUT ON AND DOES NOT EVEN HAVE A SPLINED CENTER TO FIT TIGHT ON THE SHAFT AND THE ONLY OTHER THING TO HOLD IT TIGHT IS 2 SET SCREWS. IF ONE OF THESE SET SCREWS WOULD WORK LOSE OR IF THE STEERING WHEEL WERE TURNED TO HARD THESE SET SCREWS WOULD WORK LOOSE AND THE STEERING WHEEL WOULD TURN BUT THE WHEELS WOULDN'T , OR THE OTHER WAY AROUND . I HAVE TALKED TO A AUTO REPAIR SPECIALIST ALONG WITH THE HEAD MECHANIC SUPERVISOR AT A FORD DEALERSHIP AND BOTH MEN SAID THAT THIS PART IS NOT VERY SAFE AND THEY WOULD NT WANT IT ON THEIR CAR OR TRUCK , I ALSO TALKED TO THE PERSON WHO INSTALLED THIS PART HE NO LONGER USES THIS ALUMINUM PART BECAUSE IT IS NOT STRONG ENOUGH FOR THIS KIND OF STRESS THAT A STEERING WHEEL GOES THROUGH . I HOPE THAT YOU CAN MAKE THESE PARTS REPLACED BY THE COMPANIES SO…”
Owner complaint to NHTSAFiled Feb 15, 2002Steering, Equipment adaptive/mobilityODI 758303

Showing 6 of 33 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.