33 owner complaints to NHTSA about the 2000 Ford Explorer cite structure, 3% of all 1,078 complaints for this model year. NHTSA also lists 1 recall on this component.
“RUST AND CLEAR PAINT PEELING. DOOR HANDLES LOOSE UNABLE TO OPEN ALL 4 DOORS. I HAVE TO UNLOCK FROM REAR WINDOW TO ACCESS VEHICLE. UNCLEAR OTHER THAN DESIGN OF HANDLES. LEFT FRONT DOOR HANDLE COMPLETELY BROKE OFF. QUOTE OF $150 A DOOR TO REPAIR. WILL COST ME $600. VERY UNSAFE AND PROBLEMATIC. INCLUDING A LOSS IN VALUE.”
“MY DOORS WILL NOT OPEN. I WAS TOLD THE DOOR LOCK ACTUATOR WAS THE PROBLEM AND WOULD COST OVER $600.00. THE DRIVERS DOOR CAN NOT OPEN FROM THE OUTSIDE BECAUSE THE HANDLE BROKE, I HAVE TO LEAVE MY DOOR OPEN IN ORDER TO GET IN, THE FRONT PASSAGER DOOR AND THE BACK DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE. THE FRONT PASSAGER DOOR THE HANDLE ON THE INSIDE BROKE AS WELL AS THE HANDLE ON THE OUTSIDE, THE LOCK STICK FELL OUT. THE PASSAGER BACK DOOR IS THE ONLY WAY TO GET INTO MY TRUCK, THE DRIVERS DOOR WILL OPEN FROM THE INSIDE SOMETIMES. THIS IS A SAFTY HAZZARD. I CAN BE LOCKED INSIDE MY TRUCK WITH NO WAY OUT AND I AM LOCKED OUT OF MY TRUCK WHEN THE BACK DOOR STOP WORKING. THIS SHOULD HAVE BEEN RECALLED SINCE SO MANY FORD DOORS ARE NOT OPENING.”
“2000 FORD EXPLORER WENT UP IN FLAMES. REPORTED IT RIGHT AWAY TO FORD AND WAS GIVEN A CASE NUMBER. THEY TOLD US TO TAKE IT TO A FORD DEALER IN THE AREA. AFTER MONTHS AND MONTHS AND MONTHS OF GETTING NO RESPONSE WE KEPT GETTING THE RUN AROUND THEN TOLD THAT IT HAD NOTHING TO DO WITH ANY DEFECT. WE RECENTLY GOT A RECALL LETTER FROM FORD FOR THE EXACT THING THAT HAPPENED TO THIS CAR CAUSING IT TO GO ON FIRE AND FORD WILL NOT RESPOND. THEY SAY THAT THE CLAIM HAS BEEN CLOSED AND THAT THE ORIGINAL DECISION (WHICH WE NEVER RECEIVED) STANDS AND THEY WILL NOT RESPOND TO US ANY LONGER. HOW CAN THIS BE ACCEPTABLE. SEE FORD SAFETY RECALL #05S28 IT IS EXACTLY WHAT HAPPENED TO THE EXPLORER. *TR”
“THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE REAR HATCH WINDOW SCREWS BECAME CORRODED AND AS A RESULT, THE GLASS WINDOW WAS ONLY BEING HELD IN PLACE BY ONE SCREW. THE CONTACT WAS GREATLY CONCERNED ABOUT THE POSSIBLE SAFETY HAZARD INVOLVED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 103,000. KMJ”
“4-DOOR VEHICLE TYPICALLY DRIVE TO WORK AND HOME BETWEEN 2002-2007. NO ONE TYPICALLY EVER SAT IN THE BACK, HOWEVER, IF ANY ONE DID SIT IN THE BACK THE COMPLAINED THE DOORS WERE DIFFICULT TO OPEN. MY THOUGHTS WERE USER ERROR AND THOSE DOORS ARE RARELY USED. AFTER MY SON WAS BORN IN SEPTEMBER 2007 I NOTICED THE DOORS WERE DIFFICULT TO OPEN, AT ONE POINT I THOUGHT I WOULD BREAK THE DOOR HANDLE. MY MOM, MY SON, WHO IS NOW 5, HAVE AN EXTREMELY DIFFICULT TIME OPENING THE DOORS AND MY GRANDMOTHER IS NOT ABLE TO OPEN THE DOORS USING THE DOOR HANDLES. *TR”
“NOTICED THAT THERE WAS A GAP BETWEEN MY LIFTGATE WINDOW AND MY LIFTGATE WHEN BACKING OUT OF A PARCKING SPACE. I FOUND THAT THE POST PULLED OUT OF THE PASSANGER SIDE OF LIFTGATE WINDOW HINGE LEAVING A SMOOTH HOLE IN HINGE AND METAL IN GROVES OF POST. HAD NO OPTIONS BUT TO LEAVE WINDOW ATTACHED BY ONLY THE DRIVER SIDE HINGE AND THE LATCH AT THE BOTTOM OF WINDOW. DID NOT HAVE PROPER TOOLS TO REMOVE FOR SAFER DRIVING. *TR”
Showing 6 of 33 reports. Read every report on NHTSA.gov.
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.