Problems · by component

2002 Ford Explorer seats problems

43 owner complaints to NHTSA about the 2002 Ford Explorer cite seats, 1% of all 3,613 complaints for this model year.

Complaints
43
1% of all complaints
Crashes
6
Reported by owners
Fires
0
Reported by owners
Injuries
10
Reported by owners
01 —Owner reports

What owners say about the seats

Verbatim from NHTSA complaints, newest first
“RE: 2002 FORD EXPLORER SPORT TRAC. IT APPEARS THAT THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, HAS FRACTURED AND THE SEAT BACK IS PERMANENTLY IN THE RECLINED POSITION. THIS MAKES DRIVING VERY CUMBERSOME SINCE I HAVE NO BACK SEAT SUPPORT WHILE I AM DRIVING. I WAS DRIVING ON A HIGHWAY WHEN THIS HAPPENED. LUCKILY, AN ACCIDENT WAS AVOIDED. I JUST DISCOVERED THAT A RECALL EXISTS FOR THIS PROBLEM SO I CONTACTED FORD AT 1-800-392-3673 AND ENTERED THE RECALL ID 03S04 AND THE RESPONSE WAS THAT THE RECALL ID DID NOT EXIST. CAN I STILL GET MY SEAT FIXED VIA THIS RECALL? NOTE THAT THE DATE SUBMITTED FOR THE INCIDENT IS AN APPROXIMATE ESTIMATE.”
Owner complaint to NHTSAFiled Aug 31, 2019SeatsODI 11252562
“THE DOOR LOCKS LOCK AND UNLOCK ALL BY THEMSELVES DOZENS OF TIMES IN A ROW WHILE I AM DRIVING. WITH THIS THE DOME LIGHT FLASHES OFF AND ON AND THE DOOR AJAR LIGHT FLASHES AND THE INTERIOR CHIME GOES OFF CONSTANTLY. ALL OF THIS HAPPENS AT THE SAME TIME. THIS IS A HUGE AND COMMON ISSUE WITH THOUSANDS OF FORUM POSTS BY OTHER OWNERS WHO HAVE SPEND COUNTLESS $$ AT MECHANIC'S TO NO AVAIL. THIS CAN CAUSE WRECKS AT NIGHT IT IS VERY DISTRACTING. ESPECIALLY THE DOME LIGHT.”
Owner complaint to NHTSAFiled Mar 21, 2017Electrical system, Exterior lighting, SeatsODI 10967531
“TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT SEAT BECAME DETACHED FROM THE FRAME RAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.”
Owner complaint to NHTSAFiled Mar 4, 2014SeatsODI 10566997
“2002 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO A BOLT UNDER THE FRONT SEAT THAT CAN BREAK CAUSING THE SEAT TO MOVE BACK AND FORTH *TGW THE CONSUMER WOULD LIKE HIS VEHICLE REPAIRED AT NO CHARGE, EVEN THOUGH IT IS 2002, AND NOT INCLUDED IN RECALL# 03V281000, WHICH HE DID REFERENCE.*JB”
Owner complaint to NHTSAFiled Sep 26, 2012SeatsODI 10477722
“WHILE DRIVING, THE DRIVERS SEAT RECLINED INTO THE BACK SEATING AREA CAUSING LOSS OF CONTROL OF THE VEHICLE. AFTER PULLING OFF THE ROAD AND INSPECTING THE SEAT, THE FRAME OF THE DRIVERS SEAT FRACTURED CAUSING THE BACKREST TO SEPARATE FROM LOWER PORTION OF THE SEAT AND OVERRIDE THE RECLINER HANDLE. *TR”
Owner complaint to NHTSAFiled Jul 30, 2012SeatsODI 10468339
“TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT DRIVER SEAT WAS ABLE TO MOVE FORWARD BUT WOULD NOT MOVE BACKWARD WHEN ENGAGED. THE CONTACT STATED THAT THE FAILURE WOULD MAKE DRIVING VERY UNCOMFORTABLE AND HE BELIEVED THE FAILURE TO BE AN EXTREME SAFETY HAZARD, AS HE FELT HE WAS SITTING TO CLOSE TO THE STEERING WHEEL. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 118,220.”
Owner complaint to NHTSAFiled Mar 8, 2011SeatsODI 10386857

Showing 6 of 43 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.