Problems · by component

2002 Ford Explorer service brakes, hydraulic problems

112 owner complaints to NHTSA about the 2002 Ford Explorer cite service brakes, hydraulic, 3% of all 3,613 complaints for this model year.

Complaints
112
3% of all complaints
Crashes
10
Reported by owners
Fires
1
Reported by owners
Injuries
3
Reported by owners
01 —Owner reports

What owners say about the service brakes, hydraulic

Verbatim from NHTSA complaints, newest first
“I WAS ON THE HIGHWAY DOING 65 AS POSTED, I STARTED TO FEEL SHAKING FROM THE TIRES AND IT GOT TO THE POINT I COULDN'T CONTROL THE VEHICLE, LUCKY I WAS ABLE TO GET OFF THE SIDE OF THE HIGHWAY AND CALL AAA FOR A TOW, A STATE POLICE OFFICER PULLED BEHIND ME AND SAID LET ME GUESS HUB BEARING. THE POLICE DEPT ALSO HAS THE SAME PROBLEM. THIS IS MY 8TH REPAIR I AM DOING AND NEXT WEEK I AM DOING THE OPPOSITE SIDE. IT IS COSTING ME 600.00 DOLLARS FOR EVERY SIDE I AM DOING. I MADE A COMPLAINT TO FORD COMPANY AND THEY TOLD ME THERE IS NO RECALL. THEN WHY IS MY MECHANIC TELLING ME HE GETS NUMEROUS REPAIR JOBS ON THE SAME VEHICLES. PLUS I SPOKE TO A CO WORKER THAT HAS THE SAME YEAR AND VEHICLE DOING THE SAME THING. WHEN IS SOMETHING GOING TO GET DONE. OR IS THE COMPANY GOING TO WAIT TILL SOMEONE GETS KILLED. BBB AND BLUMINTHAU WAS TOLD ABOUT AND STILL NO RESPONSE FROM NO BODY. *TR”
Owner complaint to NHTSAFiled Feb 6, 2012Service brakes, hydraulic, WheelsODI 10446821
“WHILE APPLYING THE BRAKES AT APPROXIMATE SPEED OF 3 TO 5 MPH, ANTI LOCK BRAKES ACTIVATE. FORD DEALERSHIP HAD THE VEHICLE FOR 7 DAYS, REPLACED THE ANTI LOCK BRAKE SENSOR AND ADVISED ME THAT THE VEHICLE WAS FIXED. AS SOON AS I LEFT THE DEALERSHIP, I NOTICED THE SAME PROBLEM. TO DATE, FORD HAS NOT FIXED THE PROBLEM, OR REFUNDED MY MONEY FOR THE REPAIR THAT WAS NOT NECESSARY (ANTI LOCK BRAKE SENSOR.) *TR”
Owner complaint to NHTSAFiled Dec 16, 2011Service brakes, hydraulicODI 10440220
“TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, SHE NOTICED SMOKE AND FLAMES COMING FROM UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND THE ORIGIN OF THE FIRE WAS UNKNOWN. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE FAILURE WAS LOCATED AT THE MASTER CYLINDER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THE CONTACT WAS AWAITING FURTHER INSTRUCTION BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 68,000.”
Owner complaint to NHTSAFiled Jul 12, 2011Service brakes, hydraulicFire reportedODI 10411931
“I HAVE A 2002 FORD EXPLORER I BOUGHT ABOUT A YEAR AGO. EVERYTHING WAS WORKING FINE..I HAVE MY ABS LIGHT ON..WHEN I TRY TO STOP THE CAR MY BRAKE ENGAGE BUT WHEN IT COME TO THE FINAL STOP IT GIVES AND THE PRESSURE ON THE TRUCK IS NO LONGER THERE.. I FEEL LIKE I AM GOING TO CRASH IN TO THE CAR IN FRONT OF ME.. I BROUGHT THE TRUCK TO THE MECHANIC AND CHECKED EVERYTHING AND DIDN'T FIND ANYTHING WRONG WITH IT.. NO LEAKS OR ANYTHING.. BUT DIDN'T KNOW WHAT WAS CAUSING IT... I NOTICED THAT THERE ARE MANY OF THE SAME ISSUES REGARDING THE BRAKES NOT WORKING PROPERLY.. PLEASE ADDRESS THIS ISSUE BEFORE SOMEONE GETS KILLED.. THANK YOU *TR”
Owner complaint to NHTSAFiled Feb 16, 2011Service brakes, hydraulicODI 10382972
“2002 FORD SPORT TRAC 8 YEAR OLD CHILD BROKE DOOR HANDLE WHEN TRYING TO OPEN DOOR WITH CHILD LOCK ON. 5 YEAR OLD CHILD BROKE THE OTHER DOOR HANDLE THE SAME WAY. SOMETHING NEEDS TO BE DONE ABOUT THIS. THESE HANDLES ARE NOT HEAVY DTY ENOUGH FOR THE WEIGHT THAT IS FORCED ON THEM WHEN TRYING TO OPEN EVEN WITH THE CHILD LOCK OFF. THESE AUTOMAKERS SHOULD BE FORCED TO STOP USING THE PUBLIC AS GUINEA PIGS TO FIND OUT WHAT PROBLEMS THEY HAVE AND THEN NEVER ISSUE RECALLS. THEY JUST MODIFY IT ON THE NEXT MODEL AND BLOW OFF PRIOR OWNERS. THE HANDLES ACTUALLY CUT MY DAUGHTERS HAND WHEN IT BROKE. IT IS UTTERLY RIDICULOUS. ALSO THE BRAKES ON THE SAME VEHICLE. I HAVE HAD TO REPLACE THE CALIPER ON THE PASS SIDE TWICE AND THEY EAT BRAKE PADS UP LIKE MAD. IT IS NOT DRIVING HABITS THAT CAUSED THIS IT IS A DESIGN FLAW. NO WONDER THEY WENT TO 4 WHEEL DISC BRAKES( ANOTHER WAIT AND MODIFY ROUTINE) I'M SURE THIS WAS THEIR FIX FOR THAT PROBLEM AND THEY AVOIDED ANOTHER RECALL. WE PAY THOUSAND OF DOLLARS FOR THESE VEHICLES THEY SHOULD PAY THE THOUSANDS OF DOLLARS TO FIX THEIR ENGINEERING AND QC DEPARTMENTS LACK OF DETAIL WHEN TESTING THESE VEHICLES. THANK YOU FOR ANYONE CARING. *TR”
Owner complaint to NHTSAFiled Oct 8, 2010Service brakes, hydraulic, Structure, Latches/locks/linkagesODI 10359608
“I HAVE HAD MANY PROBLEMS WITH MY 2002 FORD EXPLORER. I STARTED GETTING THE CRACK IN MY HATCH BY THE REAR WINDOW IN 2005. IT HAS SPREAD AND GOTTEN WORSE AND I STILL HAVE NOT FIXED IT. LAST YEAR IN 2009 OUR ABS LIGHT HAS BEEN COMING ON AND OFF AND WHEN I GO TO BRAKE AT TIMES IT FEELS LIKE THEY KICK ON AT IRREGULAR TIMES, BUT I ALSO FEEL I DO NOT HAVE THE BRAKING POWER I SHOULD. IN JUNE 2010 I WAS DRIVING THE EXPLORER AND THE O/D LIGHT STARTING BLINKING AND THE EXPLORER WAS SHIFTING OUT OF CONTROL. WE HAD TO HAVE THE TRANSMISSION REPLACE AND THE U-JOINTS AND THE REAR AXLE FIXED FOR AROUND $2900. WE ALSO HAD TO REPLACE THE BATTERY IN JULY 2010. I CALLED FORD MOTOR COMPANY AND TOLD THEM ALL OF MY ISSUES AND THEY TOLD ME THAT SINCE THEY DID NOT HAVE ENOUGH COMPLAINTS THEY COULD NOT DO ANYTHING ABOUT IT. TO THIS POINT I WAS AGGRAVATED AND COULDN'T BELIEVE THE WAY THEY HAD TREATED ME AND LET ALONE OTHERS WHO I AM SURE MADE THE SAME CALL. I FEEL THIS IS A SAFETY ISSUE BECAUSE EVEN NOW WHEN IT IS IN GEAR IN PARK THE CAR SEEMS TO MOVE BACK AND FORTH. *TR”
Owner complaint to NHTSAFiled Aug 31, 2010Service brakes, hydraulic, Power train, VisibilityODI 10352978

Showing 6 of 112 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.