33 owner complaints to NHTSA about the 2013 Ford Explorer cite fuel system, gasoline, 1% of all 2,237 complaints for this model year. NHTSA also lists 3 recalls on this component.
“The contact owns a 2013 Ford Explorer. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel injectors were leaking, but the vehicle was not repaired due to the cost. The vehicle was taken to an independent mechanic, where the purge valve was replaced as a temporary repair. The contact stated that the check engine warning light was illuminated intermittently after the repair. The contact stated that while attempting to start the vehicle after the vehicle had been refueled, the vehicle failed to start and shuddered. The vehicle was able to be restarted after several attempts. Additionally, the contact stated that there was an abnormally strong fuel odor coming from the front of the vehicle. The vehicle was not repaired. The contact related the failures to NHTSA Campaign Numbers: 13V227000 (Fuel System, Gasoline) and 15V812000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recalls. The failure mileage was approximately 93,000.”
“The contact owns a 2013 Ford Explorer. The contact stated that his daughter smelled a strong odor of fuel around the vehicle and in the residence while the vehicle was parked in the garage. There was fuel on top of the tank. The contact stated that after raising the vehicle up on a lift, it was determined that there was a leak coming from the fuel tank. There was no indication of fuel on the ground. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 15V812000 (Fuel System, Gasoline). The contact called the dealer and was informed that a diagnostic test was needed. The vehicle was not yet diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 125,000.”
“The contact owns a 2013 Ford Explorer. The contact stated that upon reaching arriving to the destination, there was an abnormal gasoline odor coming from the rear of the vehicle. After a visual inspection, the contact observed gasoline leaking from the fuel tank. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel tank filler neck. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V812000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 200,000.”
“The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked, the contact became aware that there was fuel leaking from the driver's rear end of the vehicle. There was no warning light illuminated. The vehicle was not able to be started. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 172,582.”
“The contact owns a 2013 Ford Explorer. The contact stated that while starting the vehicle, there was an abnormal gasoline odor inside the cabin of the vehicle. The contact inspected the vehicle and became aware of fuel leaking from the rear wheel well from a place near the fuel tank. The contact had not taken the vehicle to a local dealer or to an independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V812000 (Fuel System, Gasoline); however, the VIN was not included. The failure mileage was approximately 160,000.”
“The contact owns a 2013 Ford Explorer. The contact stated that the vehicle failed to immediately start, and over time, the failure occurred more frequently before the vehicle stalled and would fail to restart. The vehicle was diagnosed by an independent mechanic who determined that the fuel pump was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 79,000.”
Showing 6 of 33 reports. Read every report on NHTSA.gov.
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.