Problems · by component

2014 Ford Explorer fuel/propulsion system problems

63 owner complaints to NHTSA about the 2014 Ford Explorer cite fuel/propulsion system, 4% of all 1,684 complaints for this model year.

Complaints
63
4% of all complaints
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
4
Reported by owners
01 —Owner reports

What owners say about the fuel/propulsion system

Verbatim from NHTSA complaints, newest first
“Vehicle Safety Hazard Report: Toxic Cabin Fumes & Engine Hazard Following Improper Franchise Repair My 2014 Ford Explorer (VIN: [XXX]) was serviced at Sawgrass Ford in Sunrise, FL for an initial internal water pump replacement. Immediately following this repair, the vehicle began emitting heavy white exhaust smoke and filling the passenger cabin with toxic chemical fumes. I returned immediately to Sawgrass Ford to address this severe safety hazard. The service advisor conducted a "courtesy check," explicitly falsely assured me that the vehicle was safe, and released it back to me. Due to the continuous heavy white smoke and toxic interior cabin fumes, the vehicle represents an immediate public road hazard and toxic inhalation danger. I have permanently parked the vehicle to avoid further hazardous exposure and imminent secondary internal engine destruction. The dealership completely failed to diagnose the internal coolant breach after servicing that exact internal system. A formal dealer compliance investigation has been filed with the Florida Bureau of Dealer Services.”
Owner complaint to NHTSAFiled Oct 17, 2026Power train, Engine, Fuel/propulsion systemODI 11771850
“There is a strong fuel order coming from passenger side after every fuel fill, affects everyone in the car while moving, especially affecting my grandchildren and my family. Backup camera rarely comes on while backing up, gives a black screen which can cause accidents especially in reverse. Rear driver side makes loud squeaky sound while driving over speed bumps slowly or bumpy roads. I purchased this vehicle used June 2025. It has an active molding recall that hasn't been fixed and I have contacted a Ford dealership last year.”
Owner complaint to NHTSAFiled Apr 15, 2026Suspension, Unknown or other, Fuel/propulsion systemODI 11731286
“When I'm driving on the freeway. I could be on flatland and it will stall, I could be going down a hill and it stalls, I could be on a regular road, turning a corner, hitting a bump. And it stalls when I'm on the freeway, I have to get over very scary happens all the time when It happens I coast, I put it into park, i turn it off, and it restarts immediately every time. This is constantly happening. IHave a video and picture but it will not upload on this.But it says hell descending control fail”
Owner complaint to NHTSAFiled Mar 11, 2026Electrical system, Engine, Fuel/propulsion systemODI 11723535
“Ever since I purchased my 2014 Ford Explorer, I noticed a foul smell inside the vehicle when accelerating. It seemed fine when driving normally, but when accelerating into traffic or whenever RPMs are increasing, it’s definitely noticeable. At first I thought it wasn’t that big of a deal, until my young step-son was in the passenger seat complaining about how he felt nauseous out of nowhere. So I decided to do a little research and found a TON of articles including the ones in these two links!: https://www.cbsnews.com/amp/news/ford-explorer-lawsuits-exhaust-leak-carbon-monoxide/ https://6abc.com/amp/ford-explorer-suv-sick-dizzy/3507986/”
Owner complaint to NHTSAFiled Jun 28, 2023Unknown or other, Engine, Fuel/propulsion systemODI 11529261
“We purchased a 2014 Ford Explorer Police utility from the Raleigh Surplus in the summer of 2021. We also had another vehicle, so rarely drove this Explorer until last summer 2022 when we had to sell one vehicle, therefore putting us driving the Explorer only. I had a failed surgery and was no longer able to drive, so that was another reason the Explorer didn't get driven much the first year. Since last summer my husband has been very sick and in and out of doctors and pulmonary specialist. We have tried to figure out what happened all of a sudden. After talking with his pulmonary specialist and her doing numerous blood work, we came to the conclusion it must be the Ford Explorer causing him sickness. He has been put on nighttime oxygen and has lost a great deal of weight, and become very sick with shortness of breath and now with neurological issues. His recent blood work revealed carbon monoxide levels of 11.8 %. After a recent weekend admission to the hospital, the pulmonary doctor orders were to get rid of this Explorer. We need a vehicle to drive, because this is our only way of transportation. I called corporate and got a case number of CAS-41523358 and…”
Owner complaint to NHTSAFiled Mar 10, 2023Engine and engine cooling, Fuel/propulsion systemODI 11511266
“THE ENGINE IS IDLING ROUGHLY ESPECIALLY JUST AFTER I FILL THE GAS TANK. THE FUEL MILEAGE HAS BEEN STEADILY DECLINING EVEN THOUGH I'VE CHANGED THE SPARK PLUGS, COILS, MASS AIR FLOW SENSOR AND AIR FILTER. THE PROBLEM COULD BE A DEFECTIVE FUEL PUMP OR SOMETHING IN THE FUEL SYSTEM. THERE HAVE EVEN BEEN OCCASIONS WHERE THE VEHICLE WON'T START IMMEDIATELY AFTER I FILL THE GAS TANK UNTIL I'VE WAITED A FEW MINUTES.”
Owner complaint to NHTSAFiled Dec 10, 2019Fuel/propulsion systemODI 11288119

Showing 6 of 63 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.