2018 Ford Explorer electrical system problems

“The contact owned a 2018 Ford Explorer. The contact stated that while driving at various speeds, a message displayed on several occasions instructing the driver to pull over and shut off the vehicle because the battery would shut off. Upon pulling over and turning off the vehicle, the vehicle failed to restart and required towing on several occasions. The vehicle was towed to the dealer, where a wiring failure was determined. The dealer attempted to repair the vehicle, but the failure persisted. While driving approximately 25 MPH, the infotainment screen turned blank, and a large wrench warning light illuminated. The vehicle independently accelerated, became uncontrollable, and drifted out of the intended lane. The contact regained partial control as the vehicle continued accelerating toward an embankment. The front driver's side wheel was caught in the gutter of the embankment, causing the driver's side of the vehicle to crash into the embankment. The contact's head struck the driver's side window, which was fractured, allowing branches to enter the cabin. The driver's side curtain air bags deployed for the second and third rows but failed to deploy properly…”

“The driver side Keyless door entry pillar has come off on the highway and hit something. The keyless door entry panel came off in 2023 and Koons Ford of Annapolis charged me $ 523.00 to fix the panel. The panel has a small clip and double stick tape. Sorry, double stick tape is not going to hold up to weather variations throughout the year, wind speed and age. Terrible and dangerous design. You gave 2017 a Recall 25S53 for ford but NOT 2018”

“The horn on my vehicle activates (blows) when I turn the steering wheel to certain positions. I believe this to be a road hazard. Especially since I had to remove the horn relay to prevent the horn from blowing in traffic until I can get it repaired. Several other Ford vehicles have been recalled for this exact problem. Just to diagnose this problem at the Ford dealer is $170.00. Help!”

“Entertainment system control. Power draws down and kills battery. Display locks into reverse camera, and I can't access any controls for extended periods of time. Display just locks, and I can't adjust anything in it. This seems to be a known issue for all Sync 3 based backends.”

“During a storm, our SUV had water leaking in through the top, middle of the windshield. The water soaked the dashboard controls and our heating/air system was stuck on high heat and would not turn off. It was 70° and it was extremely hot in the SUV and the windows kept fogging up making it hard to see. Our temperature controls no longer work properly.”

“I am filing a safety complaint regarding unresolved recalls on my 2018 Ford Explorer (VIN: [XXX] ). FIRST RECALL: Over two years ago, I was notified to repair the exterior A-pillar trim/window shields. The dealer in Yakima, WA, placed me on a waiting list and said the part was unavailable. I have been waiting over two years with no resolution. Recently, while driving on the highway, this part fell off and struck the windshield of another vehicle behind me, creating a dangerous situation and potential for serious injury. The dealer refused to repair it for free, stating I must either wait longer or purchase the part myself, despite this being a manufacturer safety recall. This long delay and refusal put my safety and the safety of others at risk. It also caused stress, confrontation, and concern for my financial obligations, as I continue paying for a vehicle with unresolved safety defects. SECOND RECALL: The high-speed cooling fan motor relay recall was not properly addressed. The dealer only started the vehicle, stated the fan worked, and performed no inspection or repair, leaving a potential hazard unresolved. FORD RESPONSE: I reported these incidents to Ford…”