Problems · by component

2018 Ford Explorer structure problems

288 owner complaints to NHTSA about the 2018 Ford Explorer cite structure, 39% of all 733 complaints for this model year. NHTSA also lists 3 recalls on this component.

Complaints
288
39% of all complaints
Crashes
4
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“Exterior B-Pillar Applique / Door Trim Panel with keypad: The exterior B-pillar trim piece on the driver side front door frame has experienced catastrophic adhesive failure and clip breakage, detaching at the top portion while driving. This plastic trim is flapping at highway speeds and is at imminent risk of completely flying off the vehicle. I'm sure this will be issue with other 3 doors at some point soon. This creates an immediate road hazard for trailing vehicles, motorcyclists, and pedestrians who could be struck by flying debris. It also distracts the driver due to severe wind noise and vibration. This identical structural failure is currently under active safety recall for 2016–2017 Ford Explorers under NHTSA Campaign Number 25S53 / Ford Recall 25S53. My 2018 model utilizes the exact same door frame and exterior trim engineering design, and is suffering from the identical defect. The manufacturing window for this known defect needs to be expanded by Ford to encompass 2018 model years, as the original adhesive/retention clip specifications clearly fail under normal vehicle aging. Thank you in advance.”
Owner complaint to NHTSAFiled Sep 22, 2026StructureODI 11766068
“The contact owns a 2018 Ford Explorer. The contact received notification for NHTSA Campaign Number: 24V031000 (Structure); however, the parts to perform the recall repair were not yet available. The contact stated that in April, the vehicle was taken to a dealer for the recall repair. Although the recall database stated that the parts were available, the dealer advised the contact that the parts were unavailable. The dealer instructed the contact to return at a later date for the permanent repair; however, the dealer marked the recall as completed in the system without performing the repair. The contact had secured the trim pillar to the body of the vehicle using electrical tape. The vehicle was not repaired. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was 140,852.”
Owner complaint to NHTSAFiled Aug 27, 2026StructureODI 11760062
“The contact owns a 2018 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 26V448000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, one of the windshield exterior A-Pillar trims detached and struck the windshield. The vehicle was taken to the dealer, where the remaining A-Pillar trim was removed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 18,600.”
Owner complaint to NHTSAFiled Jul 23, 2026StructureODI 11752460
“The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that parts would be over a year to for the availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”
Owner complaint to NHTSAFiled Jul 22, 2026StructureODI 11752056
“The contact owns a 2018 Ford Explorer. The contact received notification of NTHSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”
Owner complaint to NHTSAFiled Jul 1, 2026StructureODI 11747664
“The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 65 MPH, the front Driver-side A-pillar trim detached and struck a nearby vehicle. The contact pulled over to check on the vehicle that was struck by the front driver’s side A-pillar trim and retrieved the trim piece. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 45,000.”
Owner complaint to NHTSAFiled Jun 18, 2026StructureODI 11744994

Showing 6 of 288 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page
02 —Related recalls

3 recalls on this component

Structure: body

Remedy pending

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.

StructureReported Jul 14, 2026NHTSA 26V448000

Structure: roof and pillars

Free remedy

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

StructureReported Jan 19, 2024NHTSA 24V031000

Structure: body

Remedy pending

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

StructureReported May 5, 2021NHTSA 21V316000
Data from NHTSA Recalls API · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.