2013 Ford F-150 fuel system, gasoline problems

“The contact owns a 2013 Ford F-150. The contact stated after adding 85 octane fuel, the vehicle began to stall. The contact stated no warning light was illuminated. The contact stated the vape locked and had to wait for a short time before being able to restart the vehicle and continue driving to his destination. The contact took the vehicle to the local dealer who was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was unknown.”

“The contact owns a 2013 Ford F-150. The contact stated that while driving 45 MPH, the vehicle inadvertently stalled. The check engine warning light illuminated. The contact veered to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the contact's residence. The contact was able to restart the vehicle the next day. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump module and the fuel pump needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken to the dealer who diagnosed that the fuel pump module and the fuel pump needed to be replaced. The dealer also diagnosed that the fuse box needed to be relocated to prevent fuse #27 from burning due to the engine heat. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 105,000.”

“TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE AFTER REFUELING THE VEHICLE, THE CONTACT BECAME AWARE OF A FUEL LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL FILLER NECK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REACHED OUT TO EL CAJON FORD (1595 E MAIN ST, EL CAJON, CA 92021) WHERE THE DEALER CONFIRMED THAT THEY WERE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.”

“TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY OF THE CONTACT'S RESIDENCE, IT FAILED TO START. THE VEHICLE WAS TOWED TO LITHIA SPRINGS FORD (870 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 941-9000) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 137,100.”

“TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER RAISING THE HOOD AND LOOKING IN THE FUSE PANEL UNDER THE HOOD, THE CONTACT NOTICED THAT THE FUEL PUMP RELAY FUSE SHOWED SIGNS OF MELTING. THE VEHICLE WAS TAKEN TO FORD SQUARE OF MT. VERNON (1501 BROADWAY ST, MT VERNON, IL 62864, (618) 242-8600) WHERE IT WAS DIAGNOSED THAT THE FUSE NEEDED TO BE RELOCATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 66,800. *LN*JB”

“TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE HOME. UPON REACHING HOME, THE VEHICLE WOULD NOT RESTART AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO GULF COAST FORD (3000 STATE HIGHWAY 288, ANGLETON, TEXAS 77515, (713) 422-7200) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FUSE WITHIN THE FUSE BOX MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS-16321706. IN ADDITION, THE CONTACT REFERENCED TSB NUMBER: 15-0137 AS A POTENTIAL CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,596. *DT UPDATED 12/20/18*JB”