31 owner complaints to NHTSA about the 2016 Ford Flex cite back over prevention, 30% of all 104 complaints for this model year. NHTSA also lists 1 recall on this component.
“The contact owns a 2016 Ford Flex. The contact stated that while reversing, the rear-view camera displayed a distorted image. The failure was a persistent failure. The dealer was contacted, and the contact was informed that the parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not yet available.”
“The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V69500 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera intermittently displayed a blank or distorted image. The failure almost caused the contact to strike a pedestrian. An unknown dealer was made aware of the failure but confirmed that parts were not yet available for the recall repair. The failure mileage was 85,000.”
“The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while in reverse, the rear-view camera failed to display an image. The local dealer was contacted on several occasions. The failure mileage was approximately 25,000.”
“The contact owns a 2016 Ford Flex. The contact received a recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to complete the recall repair were unavailable. The contact stated that while in reverse(R), the rear-view camera intermittently failed to display a clear image. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The failure mileage was approximately 137,000.”
“The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.”
“The contact owns a 2016 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the rearview camera displayed a blank or distorted image. The contact made several attempts to notify the dealer but was unsuccessful. The vehicle was not repaired. The failure mileage was unknown.”
Showing 6 of 31 reports. Read every report on NHTSA.gov.
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.