Problems · by component
2002 Ford Focus visibility problems
34 owner complaints to NHTSA about the 2002 Ford Focus cite visibility, 3% of all 1,014 complaints for this model year.
Complaints
34
3% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
What owners say about the visibility
Verbatim from NHTSA complaints, newest first
“THE MOTOR ON THE SUN ROOF AND ALL OF MY WINDOWS WENT OUT THE HANDLE ON DOOR FOR THE FRONT PASSENGER FELL OFF THE ,REAR DOOR ON THE PASSENGER SIDE ON THE INSIDE JUST FELL APART SOMETIMES YOU CAN'T OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE ITS LIKE THEY FREEZE UP AND A DAY LATER THEY OPEN (THIS IS A HUGE SAFETY ISSUE ) SOMETIMES MY CAR JUST DIES OUT AND ALL OF THE PANEL GOES BLANK LIKE IT JUST SHUTS DOWN. *TR”
“THE MOTOR ON THE SUN ROOF WENT OUT WHILE THE VEHICLE WAS STILL UNDER WARRANTY I HAD IT FIXED THEN AFTER THE WARRANTY EXPIRED IT WENT OUT AGAIN AND I COULDN'T AFFORD TO GET IT FIXED, THE MOTOR FOR THE REAR WINDOWS WENT OUT (BOTH PASSENGER SIDES) THE FRONT PASSENGER DOOR DOES NOT LOCK BECAUSE THE MOTOR WENT OUT, AND KNOW THE DRIVERS SIDE WINDOW IS STARTING TO MAKE A NOISE LIKE IT GOING TO GO OUT ALSO AND THE DOOR LOCK IS MAKING NOISE LIKE ITS GOING TO GO OUT. THIS IS A HUGE SAFETY ISSUE FIRST OF ALL WHEN CARRYING SMALL CHILDREN IN THE BACK AND ANOTHER SAFETY ISSUE WITH THE DOORS NOT LOCKING MAKES IT MUCH EASIER FOR SOMEONE TO CAR JACK YOU. I HAVE NEVER HAD A VEHICLE THAT THE ELECTRIC WINDOWS AND DOORS AND THE MOON ROOF WENT OUT THIS HAS TO BE A DEFECT I HAVE GONE TO THE DEALERSHIP TO COMPLAIN AFTER THE WARRANTY HAD EXPIRED AND I WAS TOLD THAT THERE ARE NO RECALLS AND THEY CAN'T HELP ME UNLESS I PAY. I CAN'T EVEN LOCK THE DOOR USING A KEY BECAUSE IT DOESN'T WORK. *TR”
“TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED, HE HEARD A SNAPPING NOISE AND THE REAR PASSENGER WINDOW DROPPED DOWN INTO THE DOOR PANEL. THE CONTACT EXAMINED THE VEHICLE HIMSELF AND NOTICED THAT A PLASTIC MECHANISM WITHIN THE DOOR PANEL WAS BROKEN, CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000.”
“2002 FORD FOCUS SE STATION WAGON. CONSUMER STATES PROBLEM WITH AUTOMATIC TRANSMISSION. ENGINE HAS STRONG NOISE. THE CONSUMER STATED IT TOOK THREE TIMES TO FIX THE TRANSMISSION. THE WINDOW REGULATORS WERE REPLACED FOUR TIMES, THE THERMOSTAT HOUSING FAILED TWICE WHICH CAUSED COOLANT LEAK. ALSO, THERE WAS A PROBLEM WITH THE AIR BAG SYSTEM AND THE COVER ON THE PASSENGER SIDE. *JB”
“I HAVE A 2002 FORD FOCUS. ABOUT A YEAR AGO MY LEFT REAR WINDOW REGULATOR WENT OUT WHILE I WAS DRIVING DOWN I24. THE SOUND OF THE WINDOW SLAMMING DOWN SCARED ME SO BAD I ALMOST DROVE OFF THE ROAD AT 70MPH WITH 3 KIDS IN THE CAR. THE SOUND WAS LIKE A GUNSHOT. ABOUT 2 MONTHS LATER THE RIGHT REAR WINDOW REGULATOR WENT OUT THIS TIME I WAS DRIVING MY 3 YEAR OLD SON TO THE BABYSITTER. THE SOUND WAS SO LOUD I SWERVED ALMOST HITTING THE CAR NEXT TO ME. I GOT BOTH WINDOWS FIXED FOR ABOUT 350.00. A WEEK AGO THE LEFT WINDOW REGULATOR WENT OUT AGAIN. I AM NOW AFRAID TO DRIVE THIS CAR FOR FEAR THE NEXT WINDOW WILL GO OUT AND STARTLE ME INTO AN ACCIDENT. *TR”
“I HAVE A 2002 FOR FOCUS. I HAVE BEEN THROUGH A TOTAL OF 6 WINDOW REGULATORS. I KNOW THAT THIS IS PROBABLY NOT THE BIGGEST ITEM TO BE REPAIRED ON THE CAR I JUST WANT SOMETHING DONE ABOUT IT. THIS COULD REALLY BE A SAFETY HAZARD FOR SOME PEOPLE. SAY YOU WERE DRIVING DOWN THE ROAD AND BECAUSE FORD MOTOR COMPANY USES PLASTIC REGULATORS YOU WINDOW FALLS.......AND SHATTERS!!!! THAT WOULD BE REALLY BAD YOU COULD GET GLASS IN YOUR EYES AND ALL OVER THE PLACE WHICH COULD CAUSE AN ACCIDENT. I WOULD JUST LIKE SOME WAY TO GET FORD MOTOR COMPANY TO PUT A RECALL ON ALL WINDOW REGULATORS ON MODELS OF THE FORD FOCUS. *TR”
Showing 6 of 34 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.