2017 Ford Fusion Hybrid wheels problems

“The contact owns a 2017 Ford Fusion. The contact stated that while pulled over on the shoulder and attempting to change a tire, the contact was unable to remove the lug nuts to change the tire. The vehicle was taken to a dealer and the vehicle was diagnosed with faulty lug nuts. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000.”

“The contact owns a 2017 Ford Fusion. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the contact was informed by the mechanic that the lug nuts were defective. The lug nuts were replaced. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 54,042.”

“The contact owns a 2017 Ford Fusion. The contact stated that while driving at an unknown speed, she noticed there was a nail in the passenger’s side tire. The low tire pressure warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the lug nuts were swollen and that the rim was damaged during removal. The tire also had a slow leak. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 42,000.”

“The contact owns a 2017 Ford Fusion. The contact stated during routine maintenance, the dealer informed the contact that all four lug nuts needed to be replaced. The contact was advised by the dealer that the lug nuts could shear off while driving, causing the wheel to detach and the driver would lose control of the vehicle. The contact had the lug nuts replaced. The vehicle was repaired. The contact stated that the lug nuts were the original parts. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.”

“The Ford dealer told me that my 2017 Ford Fusion has "swollen lug nuts" and must be replaced. They said that there is a potential for the lug nuts to fail and the wheel would fall off while driving. This will be at my own expense. My car has less than 22,000 miles on it and I feel that this a design/manufacturing issue on the part of Ford Motor Company.”

“Went for oil change & vehicle checkup (tire rotation, brake inspection, etc) at dealership & advised lug nuts (2 piece lug nut composition) were swelling & recommended replacing with 1 piece lug nuts - cost me over $100 to replace. Should be recall - faulty parts. Less than 15,000 miles on car.”