2009 Ford Fusion structure problems

“TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED AND THE DOOR COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 173,000.”

“TAKATA RECALL. VEHICLE STATIONARY ON JANUARY 18, 2019 THE PASSENGER AIR BAG INFLATOR WAS REPLACED UNDER THE 18S01 RECALL, FORD PART NUMBER 8E5Z 54044A74 AD. ON SEPTEMBER 10, 2019 BROUGHT CAR INTO LOCAL QUIRK FORD DEALERSHIP FOR SERVICE BECAUSE AIR BAG COVER WAS NO LONGER WAS FLUSH TO THE DASHBOARD. FORD SERVICE SAID PROBLEM WAS DUE TO "WORN DASHBOARD" AND NOT COVERED UNDER RECALL. SEE FIRST ATTACHED PICTURE. CALLED FORD CUSTOMER SERVICE ON SEPT 11, 2019 WAS TOLD PROBLEM WAS NOT COVERED UNDER ANY RECALLS OR ANY WARRANTIES, CASE NUMBER CAS-24226208-S8R0V4. MY CONCERN IS THAT BY HAVING AN OPEN CORNER (SEE SECOND ATTACHED PICTURE) FOREIGN OBJECTS COULD ACCIDENTALLY FALL INTO THIS SPACE WITHOUT THE DRIVERS KNOWLEDGE (IE. A PENNY, DIME, ETC) AND IF THE AIR BAG DEPLOYED A SERIOUS INJURY COULD OCCUR. SPECIFICALLY, FOREIGN OBJECTS COULD BECOME AIR BORNE WHEN AIR BAG DEPLOYED. A SMALL PIECE OF METAL LIKE A PENNY OR DIME COULD CAUSE FATAL DAMAGE TO THE PASSENGERS IN THE CAR IF AIR BAG DEPLOYED. NOT SURE IF THIS SHOULD BE COVERED UNDER THE ORIGINAL TAKATA RECALL OR IF ANOTHER RECALL SHOULD BE ISSUED. IN ANY CASE I BELIEVE THIS IS A SERIOUS SAFETY ISSUE WHICH SHOULD BE…”

“TAKATA RECALL I HAD MADE AN APPOINTMENT FOR 3/28/19 WE HAD AN ACCIDENT ON 3/26/19 A CAR HIT US AT A RED LIGHT TOTALED THE CAR THE AIRBAG HIT ME IN THE CHEST BRUISES AND CUTS . I WAS THE PASSENGER MY HUSBAND THE DRIVER HE LACERATIONS MOSTLY . I ALSO HAD BROKEN ANKLE ON THE RIGHT FOOT AND A SPRAIN ON THE LEFT. THE CAR WAS TOTALED. CAR WAS IN MOTION.”

“MY REAR PASSENGER SIDE DOOR WON'T STAY CLOSED. THE LATCH SEEMS TO BE MALFUNCTIONING AND IT OPENED WHEN I WAS DRIVING. I WAD ABLE TO OULL OVER QUICKLY AND SECURE THE DOOR WITH ROPE BUT IT STILL OPENS SLIGHTLY. I PROBABLY USE THIS DOOR THE LEAST OF ALL 4, SO MY BIGGEST CONCERN IS THAT THE OTHER 3 DOORS ARE SOON TO FOLLOW.”

“COULDNT GET OUT OF DRIVERS DOOR. INSIDE LOCK AND DOOR LATCH DIDNT WORK. LATCH MADE OF CHEAP PLASTIC. HAD TO CLIMB OVER CONSOLE [HARD TO DO, AS IM OVER 65 Y.O.] AND TRY PASSENGER FRONT DOOR. THANK GOD, I GOT OUT. TRIED DRIVERS DOOR FROM OUTSIDE AND IT DID OPEN!! JUST WONT WORK IF YOU'RE IN THE CAR??? CAR WAS PARKED IN A LOT OF MY DRS. OFFICE. I LEARNED THAT MANY, MANY COMPLAINTS WERE REPORTED TO FORD FROM THE 2007 MODEL UP TO 2012 AS FAR AS I KNOW. FORD NEVER CORRECTED THIS PROBLEM!!! IT IS NOT CHEAP TO GET THIS FIXED. I CALLED SUNSHINE FORD IN NEWBURGH, NY AND THEY ACTED LIKE THEY KNEW NOTHING ABOUT THIS MALFUNCTION BUT WOULD ''CHECK OUT'' MY CAR, AND A DIAGNOSTIC EVALUATION IS $120.00 I SAID THAT FORD SHOULD BE RESPONSIBLE FOR THIS AS THEY KNEW ABOUT THE CHEAP PLASTIC HOUSING THE DOOR LATCH IS MADE OF INSTEAD OF A HEAVY METAL IE STEEL OR IRON. NO RESPONSE AND FORD MOTOR CO. FLUFFED ME OFF AS WELL AND ALSO TOLD ME CAR TOO OLD AND NOT COVERED UNDER AN EXTENDED WARRANTY I PURCHASED ON 08/20/2015!! I TOLD THEM, FORD REALLY CHANGED ALOT AS I WORKED IN THE AUTO INDUSTRY FOR 42 YRS. AND THIS NEVER WENT ON WITH ANY CAR MANUF. COMPANIES. I ALSO TOLD THEM, HOW COULD YOU…”

“TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILL COLE FORD LINCOLN AT (606) 329-2120 (2119 GREENUP AVE, ASHLAND, KY 41101) AND GLOCKNER SOUTH POINT FORD AT (740) 894-3673 (155 CO RD 406, SOUTH POINT, OH 45680) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE AIR BAG WARNING INDICATOR ILLUMINATED, INDICATING TO REMOVE OBJECTS NEAR THE PASSENGER SEAT. THE CONTACT ALSO STATED THAT THE GLUE THAT HELD THE DASHBOARD TOGETHER WAS SEPARATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.”